Where Knowledge Meets Innovation
Shopify Apps
Wix Apps
Ecwid Apps
AI Agents
Pre‑Order | Restock Notifier
Back in Stock Email Notification to Customers
Orderify ‑ Order Edit Cancel
Let customers edit, cancel and reorder instantly
Pre‑Order | Restock Notifier
Back in Stock Email Notification to Customers
Orderify ‑ Order Edit Cancel
Let customers edit, cancel and reorder instantly
Overview
Overview
What is Orderify ‑ Order Edit Cancel?
Order Edit Customer Service is a Shopify app focused on streamlining order adjustments and customer service workflows. It enables merchants to edit orders, issue refunds, and communicate changes to customers efficiently.
Key Strengths:
- Quick order modifications
- Built-in customer notifications
- Affordable pricing plans
Rating
Rating
7
9.1
Pricing
Pricing
Features
Features
- Customizable notifications
- Lead generation
- Automated emails
- Auto-create customers
- Pre-order option
- Reorder items
- Edit orders
- Cancel orders
Pros
Pros
- Automated emails to customers when restock sold out products
- Allows customers to place a pre-order when inventory is running out of stock
- Generates more leads and retains customers by sending email notifications
- Customizable notify button, popup, and email body to match the brand
- Auto-creates customers, adds tags to products, and provides admin notifications
- Customers can cancel orders on their own, providing them more control
- Customers can edit their orders independently, reducing errors and improving satisfaction
- Simplifies the process of reordering previous purchases, encouraging repeat customers
- Enhances customer experience by providing self-service options
- Decreases customer support costs as customers handle simple tasks themselves
- Increases overall sales through improved customer satisfaction and convenience
Cons
Cons
- Mixed reviews suggest inconsistent performance or user experience
- May require troubleshooting and support to get it up and running optimally
- Order editing requires canceling the original order and reloading items in the shopping cart, which might cause confusion or inconvenience
- Potential for increased order cancellations which might affect inventory management
- Self-service cancellations may lead to loss of sales if not managed properly
Categories
Categories
Launched
Launched
Sep 20, 2021
May 01, 2016
Developer
Developer
Apps:
1
Average Rating:4.6
Reviews:60
Apps:
2
Average Rating:4.8
Reviews:308
