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POWR: Live Chat logo

POWR: Live Chat

Customer support live chat in real-time w/ Facebook Messenger.

Formilla Live Chat + Chatbot logo

Formilla Live Chat + Chatbot

Live chat and chatbot to increase sales and improve support!

POWR: Live Chat logo

POWR: Live Chat

Customer support live chat in real-time w/ Facebook Messenger.

Formilla Live Chat + Chatbot logo

Formilla Live Chat + Chatbot

Live chat and chatbot to increase sales and improve support!

Rating

Rating

136 Reviews
7.6
41 Reviews
8.2

Pricing

Pricing

  • $5.49-$89.99 / Month
  • Free Plan Available
Try for Free More info
  • $17.49-$74.99 / Month
  • Free Plan Available
  • 15 Days Free Trial
Try for Free More info

Features

Features

  • Customizable design
  • Automated messages
  • Instant live chat
  • Custom chat settings
  • Mobile notifications
  • Real-time chat
  • Visitor monitoring
  • Lead qualification
  • Mobile apps
  • Marketing popups

Screenshots

Screenshots

POWR: Live Chat screenshot POWR: Live Chat screenshot POWR: Live Chat screenshot POWR: Live Chat screenshot
+ 1 more
POWR: Live Chat screenshot
Formilla Live Chat + Chatbot screenshot Formilla Live Chat + Chatbot screenshot Formilla Live Chat + Chatbot screenshot Formilla Live Chat + Chatbot screenshot
+ 3 more
Formilla Live Chat + Chatbot screenshot Formilla Live Chat + Chatbot screenshot Formilla Live Chat + Chatbot screenshot

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Pros

Pros

  • Provides real-time customer support via Facebook Messenger
  • Easy installation directly into Shopify without any coding required
  • Allows customization to match personal branding
  • Automated chat initiation enhances user experience
  • Instant notifications to promptly address customer inquiries
  • Helps in staying competitive, closing more sales, and retaining customers
  • Customizable chat settings, including triggers, delay, bubble icon, and button text
  • Option to set an automated personal message upon starting a chat
  • Fully customizable design, including avatar, colors, shape, and position
  • Real-time chat and chatbots have proven to increase sales and improve support
  • Immediate assistance preferred by customers over phone and email
  • Free package available for one user
  • Flexible premium packages available for more features
  • Marketing popups included to engage customers in various ways
  • Ability to see visitors on the site in real-time and request to chat
  • 24/7 lead qualification and product marketing by chatbot
  • Mobile app support for live chat from anywhere in the world

Cons

Cons

  • Dependence on Facebook Messenger may not suit all businesses
  • Potential privacy concerns associated with Facebook's platform
  • Limited to Shopify integration, potentially excluding other e-commerce platforms
  • May require continuous active monitoring to respond quickly
  • Free package limited to only one user
  • Full features and benefits might require a premium package
  • Potential need for constant monitoring to handle real-time chats effectively
  • Chatbots might not handle complex customer queries as effectively as human agents

Categories

Categories

Launched

Launched

Dec 01, 2017
Jun 02, 2014

Developer

Developer

Built by POWR.io

Apps:

32

Average Rating:

4.4

Reviews:

5,201

Built by Formilla.com

Apps:

1

Average Rating:

5

Reviews:

41

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