PostCo Returns & Exchanges

Automate returns from store credit, exchanges to labels & more

EcoReturns Returns & Exchanges

Automate Returns, Exchanges, Credits & Lower refunds with AI

PostCo Returns & Exchanges

Automate returns from store credit, exchanges to labels & more

EcoReturns Returns & Exchanges

Automate Returns, Exchanges, Credits & Lower refunds with AI

Rating

Rating

91 Reviews
9.1
133 Reviews
9.2

Pricing

Pricing

  • $49-$479 / Month
  • 14 Days Free Trial
  • $19-$89 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Store credit options
  • Automate returns
  • Shipping label automation
  • Revenue retention
  • Offer exchanges
  • Custom portal design
  • Policy rule configurations
  • Personalised return flow
  • Peer-to-peer returns
  • Fraud prevention
  • Api integrations
  • Shipping labels
  • Automate returns
  • Automation rules
  • Post-purchase experience
  • Store credits
  • Exchange automation
  • Refund reduction
  • Configurable portal
  • Return policies
  • Branded notifications
  • Rma automation
  • Pickups automation
  • Inbuilt discounted labels
  • Ai growth tools
  • Chatgpt chatbot

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Pros

Pros

  • Automates returns, exchanges, and shipping label generation, saving time and reducing operational costs
  • Highly customizable portal design and integration, offering flexibility to meet specific business needs
  • Enhances customer experience by automating updates and simplifying the return process
  • Promotes revenue retention by encouraging exchanges and offering store credit instead of refunds
  • Provides valuable support and customer service, with responsive and helpful staff
  • Enables peer-to-peer returns, adding an additional sales channel
  • Cost-effective by reducing warehousing costs and promoting environmental sustainability
  • Offers smooth onboarding and integration for a seamless transition
  • In-depth analytics and user-friendly UI improve decision-making and efficiency
  • AI-powered management reduces refunds and frauds
  • Highly configurable return portal, policies, and automation rules
  • Easy migration from other return solutions like Loop Returns, Aftership, Return prime, Postco, and Sorted
  • Automates RMA, shipping labels, and pickups to reduce TAT
  • Inbuilt discounted labels/shipping or option to connect your own shipping provider
  • AI-based tools to prevent returns and improve profitability
  • Integrations with various platforms like shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc
  • ChatGPT powered chatbot for enhanced customer experience
  • Positive user feedback on pricing, support, and features
  • Good customer support as evidenced by user reviews

Cons

Cons

  • Limited user reviews available to fully gauge overall user satisfaction
  • Potential complexity in initial setup due to extensive configurability
  • Dependence on AI and integrations might pose challenges for less tech-savvy users

Launched

Launched

Feb 24, 2020
Aug 11, 2021

Developer

Developer

Apps:

2

Average Rating:

2.5

Reviews:

91

Apps:

3

Average Rating:

3.3

Reviews:

134

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