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Peek! ‑ Better Replay & Survey logo

Peek! ‑ Better Replay & Survey

Heatmap & Google Analytics Alternative - Increase Sales & SEO

UserLoop Surveys & Feedback logo

UserLoop Surveys & Feedback

Learn what your customers want, and where they're coming from.

Peek! ‑ Better Replay & Survey logo

Peek! ‑ Better Replay & Survey

Heatmap & Google Analytics Alternative - Increase Sales & SEO

UserLoop Surveys & Feedback logo

UserLoop Surveys & Feedback

Learn what your customers want, and where they're coming from.

Rating

Rating

2,766 Reviews
8.1
30 Reviews
9.1

Pricing

Pricing

  • $29 / Month
  • Free Plan Available
  • 7 Days Free Trial
Try for Free More info
  • $29-$229 / Month
  • Free Plan Available
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Post-purchase surveys
  • Session replay
  • Customer surveys
  • User behavior insights
  • Ecommerce segmentation
  • Multi-language support
  • Customer satisfaction tracking
  • Csv export
  • Email surveys
  • Checkout surveys
  • Ai question writing
  • Response analysis
  • Identify customer segments
  • Product improvement
  • Abandoned cart surveys
  • Response incentives

Screenshots

Screenshots

Peek! ‑ Better Replay & Survey screenshot Peek! ‑ Better Replay & Survey screenshot Peek! ‑ Better Replay & Survey screenshot Peek! ‑ Better Replay & Survey screenshot
+ 2 more
Peek! ‑ Better Replay & Survey screenshot Peek! ‑ Better Replay & Survey screenshot
UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot
+ 4 more
UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot UserLoop Surveys & Feedback screenshot

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Pros

Pros

  • Provides detailed session recordings including browser, session length, location, and timestamp
  • Helps analyze customer behavior to improve website elements and increase sales
  • Simple surveys can be integrated seamlessly into the checkout page to gather customer feedback
  • Easy-to-read insights and e-commerce specific segmentation
  • Allows direct communication with customers to spot pain points and improve performance
  • Helps convert visitors into customers by understanding user experience (UX)
  • Centralized survey responses to better understand user feedback
  • Highly praised customer service
  • Offers extra sessions for free upon request
  • Comprehensive survey capabilities at multiple points in the customer journey (checkout, cart abandonment, delivery, etc)
  • AI assistance for writing survey questions and analyzing customer responses
  • Automatic translation into 100+ languages, broadening accessibility
  • Ability to identify high-value customer segments and track customer satisfaction
  • Supports checkout extensibility and various survey delivery methods (email, link)
  • Options to incentivize responses with discount codes and gift cards
  • Export survey response data to CSV for further analysis
  • AI-powered analytics segment responses by spend, AOV, and customer profile

Cons

Cons

  • Potential complexity in setting up and managing multiple surveys across different stages
  • Dependence on AI accuracy for writing effective survey questions and analyzing responses
  • Possible language translation inaccuracies, despite the wide range

Categories

Categories

Launched

Launched

Mar 19, 2019
Mar 21, 2021

Developer

Developer

Built by CartKit

Apps:

2

Average Rating:

4.8

Reviews:

16,179

Built by UserLoop

Apps:

1

Average Rating:

5

Reviews:

30

Make Your Choice

Make Your Choice

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