Parcel Panel Returns &Exchange

Returns and exchanges, Return labels, Return policy, Refunds

Yanet: Returns and Exchanges

Quick and simple way to manage returns, exchanges and refunds

Parcel Panel Returns &Exchange

Returns and exchanges, Return labels, Return policy, Refunds

Yanet: Returns and Exchanges

Quick and simple way to manage returns, exchanges and refunds

Rating

Rating

612 Reviews
9.3
112 Reviews
9

Pricing

Pricing

  • $20-$59 / Month
  • 7 Days Free Trial

Features

Features

  • Real-time updates
  • Shopify integration
  • Self-service returns
  • Customized refunds
  • Custom return solutions
  • Branded return experience
  • Smart eligibility rules
  • Multiple carrier integrations
  • Email notifications
  • Customizable portal
  • Manage returns
  • Flow-based solution
  • Policy customization
  • Embedded public portal

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Pros

Pros

  • Works well and quick chat support
  • Saves time and provides a professional look and feel
  • Highly praised customer service
  • Simplifies the returns process for Shopify stores
  • Easy-to-use interface for both customers and administrators
  • Enhances customer satisfaction
  • Flexible customization options
  • Integration with various couriers and shipping platforms
  • Auto-sync with Shopify and auto-track return shipment status
  • Quick and clear flow-based solution for managing returns and exchanges
  • Ability to create customized return and exchange policies for different products and situations
  • Embedded public portal for easy request submission by customers
  • Email notifications keep customers updated at each step of the request
  • Support for customizing portal text, banner, and colors to match store style

Cons

Cons

  • Limited ability to charge return fees for various exchange reasons
  • Cannot charge return fees for both refunds and exchanges simultaneously
  • Geared primarily to the US market
  • Lacks adequate courier integrations for UK merchants
  • Requires a subscription fee for SendCloud, the only UK courier option
  • Complex process to request alternative UK couriers
  • Some UK customers may get stuck without available courier options
  • Customization options for the portal might require contacting support, which can be inconvenient
  • Potential complexity in managing multiple different policies and rules
  • Dependency on email notifications may not suit all customers' preferences

Launched

Launched

Jun 29, 2023
Apr 06, 2023

Developer

Developer

Apps:

8

Average Rating:

4.3

Reviews:

20,472

Apps:

5

Average Rating:

4.8

Reviews:

514

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