Parcel Panel Returns &Exchange

Returns and exchanges, Return labels, Return policy, Refunds

Return Prime: Return → Revenue

Make revenue through returns, send automated labels & refund

Parcel Panel Returns &Exchange

Returns and exchanges, Return labels, Return policy, Refunds

Return Prime: Return → Revenue

Make revenue through returns, send automated labels & refund

Rating

Rating

612 Reviews
9.3
787 Reviews
9.2

Pricing

Pricing

  • $20-$59 / Month
  • 7 Days Free Trial
  • $19.99-$149.99 / Month
  • Free Plan Available

Features

Features

  • Real-time updates
  • Shopify integration
  • Self-service returns
  • Customized refunds
  • Custom return solutions
  • Branded return experience
  • Smart eligibility rules
  • Multiple carrier integrations
  • Automated return labels
  • In-store returns
  • Refund alternatives
  • Logistics integration
  • Seamless migration
  • Customizable portal
  • Smart exchanges
  • Api integrations
  • Automated replacement orders

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Pros

Pros

  • Works well and quick chat support
  • Saves time and provides a professional look and feel
  • Highly praised customer service
  • Simplifies the returns process for Shopify stores
  • Easy-to-use interface for both customers and administrators
  • Enhances customer satisfaction
  • Flexible customization options
  • Integration with various couriers and shipping platforms
  • Auto-sync with Shopify and auto-track return shipment status
  • Highly feature-rich, supports returns, exchanges, and refunds in one place
  • Automates process for efficient returns management
  • Supports multiple refund methods, including store credit and cards
  • Offers in-store returns and promotes store credit refunds
  • Connects with over 30 apps; offers APIs and webhooks for custom integrations
  • Customer-friendly and customizable return portal
  • Easy migration from other returns apps
  • Excellent customer support; quick, helpful, and efficient
  • Regularly updated with new features and quick bug fixes
  • Positive user reviews about the interface for both customer and admin
  • Cost-effective compared to other similar apps
  • Eases tracking and management of returns on a single platform
  • Reduces customer complaints about returns processes

Cons

Cons

  • Limited ability to charge return fees for various exchange reasons
  • Cannot charge return fees for both refunds and exchanges simultaneously
  • Geared primarily to the US market
  • Lacks adequate courier integrations for UK merchants
  • Requires a subscription fee for SendCloud, the only UK courier option
  • Complex process to request alternative UK couriers
  • Some UK customers may get stuck without available courier options

Launched

Launched

Jun 29, 2023
Oct 07, 2020

Developer

Developer

Apps:

8

Average Rating:

4.3

Reviews:

20,472

Apps:

1

Average Rating:

4.9

Reviews:

787

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