Parcel Panel Returns &Exchange

Returns and exchanges, Return labels, Return policy, Refunds

8returns ‑ Returns portal

Automate returns, exchanges, store credit, labels, and more!

Parcel Panel Returns &Exchange

Returns and exchanges, Return labels, Return policy, Refunds

8returns ‑ Returns portal

Automate returns, exchanges, store credit, labels, and more!

Rating

Rating

612 Reviews
9.3
24 Reviews
9.1

Pricing

Pricing

  • $20-$59 / Month
  • 7 Days Free Trial
  • $109-$379 / Month
  • 14 Days Free Trial

Features

Features

  • Real-time updates
  • Shopify integration
  • Self-service returns
  • Customized refunds
  • Custom return solutions
  • Branded return experience
  • Smart eligibility rules
  • Multiple carrier integrations
  • Store credit
  • Self-service platform
  • Customizable portal
  • Qr codes
  • Automate returns
  • Dynamic rules
  • Return labels
  • Exchange options
  • Return monitoring
  • Return analytics

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Pros

Pros

  • Works well and quick chat support
  • Saves time and provides a professional look and feel
  • Highly praised customer service
  • Simplifies the returns process for Shopify stores
  • Easy-to-use interface for both customers and administrators
  • Enhances customer satisfaction
  • Flexible customization options
  • Integration with various couriers and shipping platforms
  • Auto-sync with Shopify and auto-track return shipment status
  • Automates returns and refunds, saving time and money
  • Self-service returns platform enhances customer satisfaction
  • Enables customers to independently register returns
  • Provides a centralized platform to track and monitor returns
  • Customizable returns portal to align with brand identity
  • Supports various options such as exchanges, store credit, and QR code returns
  • Offers dynamic rules for flexible return conditions, accommodating different regions
  • Provides key return analytics for better insights
  • Automated creation of return labels and QR codes simplifies the return process

Cons

Cons

  • Limited ability to charge return fees for various exchange reasons
  • Cannot charge return fees for both refunds and exchanges simultaneously
  • Geared primarily to the US market
  • Lacks adequate courier integrations for UK merchants
  • Requires a subscription fee for SendCloud, the only UK courier option
  • Complex process to request alternative UK couriers
  • Some UK customers may get stuck without available courier options
  • Potential for complexity in setting up dynamic rules for varied return conditions
  • Dependency on the platform for managing returns might reduce direct customer interaction
  • Requires integration with existing systems, which could be challenging for some businesses

Launched

Launched

Jun 29, 2023
Oct 18, 2022

Developer

Developer

Apps:

8

Average Rating:

4.3

Reviews:

20,472

Apps:

1

Average Rating:

5

Reviews:

24

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