Order Editing | Upsell

Let customers edit their order without contacting support.

WSH Order Form & ReOrder

Customers can bulk order products from a quick Order Form!

Order Editing | Upsell

Let customers edit their order without contacting support.

WSH Order Form & ReOrder

Customers can bulk order products from a quick Order Form!

Rating

Rating

157 Reviews
9.3
142 Reviews
6.7

Pricing

Pricing

  • $99-$399 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $15.99-$24.99 / Month
  • 8 Days Free Trial

Features

Features

  • Gift card refunds
  • Ai product recommendations
  • Increase order value
  • Self-service order edits
  • Embedable portal
  • Instant 3pl/wms sync
  • Pre-shipment changes
  • Carrier verified addresses
  • Add products pre-packing
  • Mobile friendly
  • Theme customization
  • App blocks
  • Inventory display
  • Quick reorder
  • Bulk order form
  • Single page
  • Sku/barcode support

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Pros

Pros

  • Eliminates common support tickets by allowing customers to edit their orders themselves
  • Drives more sales by recommending AI-suggested products that can be added with one click
  • Easy to embed the self-service portal into any email or page with customizable branding
  • Instant synchronization with 3PL or WMS to avoid overselling
  • Increases average order value through product recommendations
  • Supports self-serve changes to address, variant, contact details, and products before shipment
  • Reduces lost orders with carrier-verified shipping address recommendations
  • Facilitates customers in adding more products before packing
  • Refund options include gift card or store credit for order downgrades
  • Positive customer service reviews indicating very responsive support team
  • Significantly reduces support tickets related to incorrect addresses and order changes
  • Enables bulk ordering from a single page order form
  • Suitable for both retail and B2B customers
  • Allows quick reordering, improving customer experience
  • Reduces unnecessary page refreshes, offering a seamless experience
  • Mobile-friendly design
  • Highly customizable to match the store's theme, including text translation, color change, inventory display, barcodes, and SKUs
  • Provides capabilities to control which customers/visitors can view products
  • Excellent customer service with personalized attention and quick issue resolution
  • Positive long-term user feedback, indicating reliability and effectiveness for B2B businesses

Cons

Cons

  • Basic plans offer restricted features, limiting functionality without upgrading.
  • Users reported bugs that affect order modifications, causing occasional glitches.
  • Inability to edit multiple orders at once frustrates users with high-volume stores.
  • The given description does not mention the pricing model and potential costs associated with the app
  • May require time and effort for initial setup and customization to match the store's theme

Launched

Launched

Apr 30, 2023
Dec 08, 2014

Developer

Developer

Apps:

1

Average Rating:

5

Reviews:

157

Apps:

4

Average Rating:

4.7

Reviews:

833

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