Order Editing | Upsell

Let customers edit their order without contacting support.

Show Recent Orders | Urgenzy

Show just bought order popups, recent sales & increase urgency

Order Editing | Upsell

Let customers edit their order without contacting support.

Show Recent Orders | Urgenzy

Show just bought order popups, recent sales & increase urgency

Rating

Rating

158 Reviews
9.3
230 Reviews
9.1

Pricing

Pricing

  • $99-$399 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $8.99 / Month
  • 20 Days Free Trial

Features

Features

  • Gift card refunds
  • Ai product recommendations
  • Increase order value
  • Self-service order edits
  • Embedable portal
  • Instant 3pl/wms sync
  • Pre-shipment changes
  • Carrier verified addresses
  • Add products pre-packing
  • No coding required
  • Sale notifications
  • Recent order popups
  • Cart notifications
  • Increase urgency
  • Boost conversion rates

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Pros

Pros

  • Eliminates common support tickets by allowing customers to edit their orders themselves
  • Drives more sales by recommending AI-suggested products that can be added with one click
  • Easy to embed the self-service portal into any email or page with customizable branding
  • Instant synchronization with 3PL or WMS to avoid overselling
  • Increases average order value through product recommendations
  • Supports self-serve changes to address, variant, contact details, and products before shipment
  • Reduces lost orders with carrier-verified shipping address recommendations
  • Facilitates customers in adding more products before packing
  • Refund options include gift card or store credit for order downgrades
  • Positive customer service reviews indicating very responsive support team
  • Significantly reduces support tickets related to incorrect addresses and order changes
  • Increases urgency and FOMO (fear of missing out), which can boost sales
  • Creates an atmosphere of a busy store, which can encourage more purchases
  • Easy installation with no coding required; setup can be done in less than 30 seconds
  • Shows recent order and cart notifications, enhancing store credibility
  • Displays relevant recent order popups, making them more effective in driving sales

Cons

Cons

  • Basic plans offer restricted features, limiting functionality without upgrading.
  • Users reported bugs that affect order modifications, causing occasional glitches.
  • Inability to edit multiple orders at once frustrates users with high-volume stores.
  • Notifications might be seen as spammy or intrusive by some customers
  • Overuse could lead to notification fatigue, reducing their effectiveness
  • Limited customization options reported by some users
  • Depending on the frequency and display, it may slow down website performance

Categories

Categories

Launched

Launched

Apr 30, 2023
Jan 04, 2017

Developer

Developer

Apps:

1

Average Rating:

5

Reviews:

158

Apps:

4

Average Rating:

4.8

Reviews:

2,820

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