Compare Nova: Frequently Bought Hero vs Hulk NPS Post Purchase Survey

Name: Hulk NPS Post Purchase Survey
Brand: Shopify

Nova: Frequently Bought Hero

1 click Amazon-style recommended products and upsells

Hulk NPS Post Purchase Survey

Effortlessly gather product insights and feedback with ease.

Nova: Frequently Bought Hero

1 click Amazon-style recommended products and upsells

Hulk NPS Post Purchase Survey

Effortlessly gather product insights and feedback with ease.

Rating

372 Reviews

68 Reviews

9.1

Pricing

Install App More info

Features

Customization options
Automatic recommendations
One-click upsell
Smart recommendations
Historical data analysis

Exit surveys
Analytics dashboard
Custom surveys creation
Net promoter score measurement
Checkout and product surveys
Embed in thank you page
Conditional logic surveys

Screenshots

+ 2 more

Hulk NPS Post Purchase Survey screenshot

+ 7 more

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Pros

Smart recommendations system calculates upsells based on order history and customer purchasing habits
Increases chances of conversion by showing customers products they want
One-click setup for upsell widget on product pages
Directly correlates to improved conversion and increased average order value
Customization options for widget design, settings, and colors to match the shop's branding
Ability to generate recommendations automatically or based on custom rules and conditions
24/7 live chat human support available

Effortless creation of custom surveys including checkout surveys, product surveys, and exit surveys
Helps in measuring net promoter score and gaining insights into customer experiences
Designed to improve customer satisfaction and loyalty
One-click installation for ease of use
Quickly gather valuable insights in under 30 seconds
Post purchase survey can be embedded into the Thank You page to boost response rates
Comprehensive analytics dashboard for prompt action on feedback
Supports dynamic surveys with the Conditional Logic feature

Cons

Reliance on accurate and comprehensive order history and customer data for effective upsell recommendations
Potential for cluttered product pages if upsell widget is not well-integrated or overused
Custom rule setup may require additional time and understanding for optimal use
Effectiveness may vary depending on the niche and type of products sold

Limited customization options for survey templates
May require a steep learning curve for first-time users
Potential for low response rates if not effectively embedded
Could be less effective for small businesses with fewer customers
Dependence on customer willingness to provide feedback

Launched

Oct 13, 2020

Aug 28, 2019

Developer

Built by Shopify

Apps:

20597

Average Rating:

2.4

Reviews:

807,667

Built by Shopify

Apps:

20597

Average Rating:

2.4

Reviews:

807,667

Make Your Choice

Install App More info View alternatives

Compare Nova: Frequently Bought Hero vs Hulk NPS Post Purchase Survey

Nova: Frequently Bought Hero

Hulk NPS Post Purchase Survey

Nova: Frequently Bought Hero