Taranker.Com Logo
  1. Home
  2. Wix
  3. Compare Mercuri: SMS, WhatsApp & AI vs Live Chat & WhatsApp Chatway
Mercuri: SMS, WhatsApp & AI logo

Mercuri: SMS, WhatsApp & AI

Boost sales with SMS & WhatsApp marketing, updates, and chat support.

Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Mercuri: SMS, WhatsApp & AI logo

Mercuri: SMS, WhatsApp & AI

Boost sales with SMS & WhatsApp marketing, updates, and chat support.

Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Rating

Rating

27 Reviews
9.1
218 Reviews
8.9

Pricing

Pricing

  • Free App
Add to Site More info
  • $9 / Month
  • Free Plan Available
Add to Site More info

Features

Features

  • Lead capture
  • Whatsapp chat
  • Integrated marketing
  • Ecommerce updates
  • Booking reminders
  • Two-way communication
  • Live chat widget
  • Canned responses
  • Proactive support

Screenshots

Screenshots

Mercuri: SMS, WhatsApp & AI screenshot Mercuri: SMS, WhatsApp & AI screenshot Mercuri: SMS, WhatsApp & AI screenshot Mercuri: SMS, WhatsApp & AI screenshot
+ 1 more
Mercuri: SMS, WhatsApp & AI screenshot
Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot
+ 3 more
Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot

Send this compare to my inbox

By proceeding, you agree to our Terms Of Conditions and Privacy Policy.
Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Pros

  • Easy integration and user-friendly compared to other SMS and WhatsApp marketing apps
  • Seamless integration with Wix forms, aiding in welcoming new customers
  • Effective for marketing campaigns, with supportive customer service
  • Cost-effective and simpler than other SMS marketing applications
  • Enhances customer engagement through SMS and WhatsApp
  • Improves communication strategy by automating follow-ups
  • Offers around-the-clock support via WhatsApp chat widget
  • Enables real-time updates and notifications for eCommerce and bookings
  • Enhances support efficiency with live chat, FAQ, and canned responses
  • Allows assignment and escalation of chat conversations to support agents
  • Mobile apps available for iOS and Android facilitate chat on-the-go
  • Provides chat conversation history for context and improved responses
  • Easy content and file sharing for enriched customer support
  • Helps in driving leads and sales with personalized recommendations, and offers
  • Enables real-time feedback collection for instant improvements
  • Customizable chat widget to match website branding
  • Integration capabilities with platforms like Facebook Messenger
  • Positive user reviews highlight functionality and responsiveness

Cons

Cons

  • No detailed user reviews are provided indicating challenges or limitations
  • Potential over-reliance on chat features might overshadow other support channels

Categories

Categories

Launched

Launched

Apr 20, 2025
Apr 20, 2025

Developer

Developer

Built by Mercuri CX

Apps:

1

Average Rating:

5

Reviews:

27

Built by Poptin LTD

Apps:

1

Average Rating:

5

Reviews:

218

Make Your Choice

Make Your Choice

Add to Site More info
Add to Site More info View alternatives
Scroll to Top