WhatsApp Marketing: Support vs Spur API & Instagram Apps

Name: Spur: WhatsApp API &amp; Instagram
Brand: Spur

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

Spur: WhatsApp API & Instagram

Instagram & WhatsApp Automations to Improve Sales & Support

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

Spur: WhatsApp API & Instagram

Instagram & WhatsApp Automations to Improve Sales & Support

Rating

1,075 Reviews

6.1

77 Reviews

1.9

Pricing

Install App More info

Features

Automated messages
Abandoned cart notifications
Custom templates
Shared team inbox
Chat widget
Whatsapp campaigns
Share widget

Bulk whatsapp messages
Automated engagement conversion
Cart recovery messages
Quick response automation
Unified ecommerce inbox

Screenshots

+ 1 more

Spur: WhatsApp API & Instagram screenshot

+ 2 more

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Pros

Provides chat widget & share widget for enhanced customer interaction
Enables sending abandoned cart reminders & order updates via WhatsApp
Automated WhatsApp messages can be used for upselling, feedback, and COD confirmation
Paid plans offer access to WhatsApp business API for more professional communication
Allows marketing campaigns and custom templates for tailored customer outreach
Supports sending WhatsApp messages at scale for broader reach
Shared team inbox feature helps manage all customer chats on WhatsApp business API
Useful for both automated and manual abandoned cart recovery
Capabilities to send order confirmation, order tracking, and COD notifications through WhatsApp

Automates Instagram and WhatsApp interactions
Converts social media engagement into sales
Helps recover abandoned carts via automated messages
Allows sending bulk messages with WhatsApp API
Provides quick responses to common queries, improving support efficiency
Centralized eCommerce-focused inbox for chats from Instagram, WhatsApp, and Facebook
Improves customer satisfaction and agent efficiency
Simple and transparent pricing model

Cons

Requires paid plans to access certain advanced features like WhatsApp business API
May incur additional costs for extensive use due to reliance on WhatsApp
Managing a high volume of messages could be challenging without proper team coordination

Learning curve to explore all available options
Initial setup might require iterations to get everything right

Launched

Apr 23, 2019

Sep 04, 2022

Developer

Built by Shopify

Apps:

1533

Average Rating:

2.8

Reviews:

45,766

Built by Spur

Apps:

Average Rating:

4.9

Reviews:

Make Your Choice

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WhatsApp Marketing: Support vs Spur API & Instagram Apps

Marketing+Support on WhatsApp

Spur: WhatsApp API & Instagram

Marketing+Support on WhatsApp