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Loop Returns & Exchanges logo

Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

ReturnGO Returns & Exchanges logo

ReturnGO Returns & Exchanges

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Loop Returns & Exchanges logo

Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

ReturnGO Returns & Exchanges logo

ReturnGO Returns & Exchanges

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Rating

Rating

236 Reviews
9.1
351 Reviews
8.7

Pricing

Pricing

  • $155-$340 / Month
Try for Free More info
  • $23-$417 / Month
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Instant exchanges
  • Tracking
  • Customer insights
  • Logistics integration
  • Fraud protection
  • Custom rules
  • Save sales
  • Automated platform
  • Customer lifetime value
  • Shopping experience
  • Return costs optimization
  • Point of sale
  • Incentivize exchanges
  • Bonus credit
  • Shop now
  • Blocklists
  • Premium experience
  • At-home pickup
  • Self-serve returns
  • Store credit options
  • Order tracking
  • One-click exchanges
  • Carrier integrations
  • Automated return portal
  • Policy rule customization
  • Return reasons automation
  • Pre-paid return labels

Screenshots

Screenshots

Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot
+ 2 more
Loop Returns & Exchanges screenshot Loop Returns & Exchanges screenshot
ReturnGO Returns & Exchanges screenshot ReturnGO Returns & Exchanges screenshot ReturnGO Returns & Exchanges screenshot ReturnGO Returns & Exchanges screenshot
+ 8 more
ReturnGO Returns & Exchanges screenshot ReturnGO Returns & Exchanges screenshot ReturnGO Returns & Exchanges screenshot ReturnGO Returns & Exchanges screenshot ReturnGO Returns & Exchanges screenshot ReturnGO Returns & Exchanges screenshot ReturnGO Returns & Exchanges screenshot ReturnGO Returns & Exchanges screenshot

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Pros

Pros

  • Automated platform that enhances customer lifetime value
  • Creates a shopping experience within the returns process
  • Helps over 3,500 brands including well-known names like Princess Polly, Allbirds, and Marine Layer
  • Improves customer retention and upsell value
  • Makes returns stress-free for shoppers
  • Optimizes return costs with features like Workflows, Logistics, and Point of Sale
  • Incentivizes exchanges with Bonus Credit, Shop Now, and Instant Exchanges
  • Minimizes return fraud using Workflows, Custom Rules, and Blocklists
  • Provides premium features like at-home pickup and self-serve returns
  • Offers tracking to build customer confidence and insights to understand shopper behavior
  • Highly rated customer service and user-friendly platform
  • Allows management of returns, exchanges, refunds, return labels, and credits in one place
  • Provides one-click exchanges with an automated, branded, AI-powered return portal
  • Customizable return and exchange policy rules, eligibility conditions, resolutions, and return reasons
  • Automates RMA process and email notifications
  • Offers order tracking and notifications for every shipment
  • Supports product and variant exchange, gift returns, order cancellation, and store credit
  • Flexible return reasons and options for follow-up questions, image, and video upload
  • Automation rules such as auto-exchange, auto-refund, auto-approve, and auto-credits
  • Automatically generated pre-paid return shipping labels for tracking returns
  • Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs, and more

Cons

Cons

  • No free trial period mentioned to allow potential users to test the app
  • May require some initial setup and customization, which could be time-consuming for new users
  • No detailed pricing information provided up front
  • Requires integration with existing e-commerce platforms, which may present compatibility issues
  • While the app supports extensive customization, it might have a steep learning curve for new users
  • Dependence on third-party integrations, which might require separate configurations

Categories

Categories

Launched

Launched

May 26, 2021
Sep 13, 2020

Developer

Developer

Built by Loop

Apps:

1

Average Rating:

4.7

Reviews:

236

Built by ReturnGO

Apps:

1

Average Rating:

4.8

Reviews:

351

Make Your Choice

Make Your Choice

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