Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

PostCo Returns & Exchanges

Automate returns from store credit, exchanges to labels & more

Loop Returns & Exchanges

Manage returns, exchanges, return labels, store credit & more!

PostCo Returns & Exchanges

Automate returns from store credit, exchanges to labels & more

Rating

Rating

236 Reviews
9.1
91 Reviews
9.1

Pricing

Pricing

  • $155-$340 / Month
  • $49-$479 / Month
  • 14 Days Free Trial

Features

Features

  • Instant exchanges
  • Tracking
  • Customer insights
  • Logistics integration
  • Fraud protection
  • Custom rules
  • Save sales
  • Automated platform
  • Customer lifetime value
  • Shopping experience
  • Return costs optimization
  • Point of sale
  • Incentivize exchanges
  • Bonus credit
  • Shop now
  • Blocklists
  • Premium experience
  • At-home pickup
  • Self-serve returns
  • Store credit options
  • Automate returns
  • Shipping label automation
  • Revenue retention
  • Offer exchanges
  • Custom portal design
  • Policy rule configurations
  • Personalised return flow
  • Peer-to-peer returns

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Pros

Pros

  • Automated platform that enhances customer lifetime value
  • Creates a shopping experience within the returns process
  • Helps over 3,500 brands including well-known names like Princess Polly, Allbirds, and Marine Layer
  • Improves customer retention and upsell value
  • Makes returns stress-free for shoppers
  • Optimizes return costs with features like Workflows, Logistics, and Point of Sale
  • Incentivizes exchanges with Bonus Credit, Shop Now, and Instant Exchanges
  • Minimizes return fraud using Workflows, Custom Rules, and Blocklists
  • Provides premium features like at-home pickup and self-serve returns
  • Offers tracking to build customer confidence and insights to understand shopper behavior
  • Highly rated customer service and user-friendly platform
  • Automates returns, exchanges, and shipping label generation, saving time and reducing operational costs
  • Highly customizable portal design and integration, offering flexibility to meet specific business needs
  • Enhances customer experience by automating updates and simplifying the return process
  • Promotes revenue retention by encouraging exchanges and offering store credit instead of refunds
  • Provides valuable support and customer service, with responsive and helpful staff
  • Enables peer-to-peer returns, adding an additional sales channel
  • Cost-effective by reducing warehousing costs and promoting environmental sustainability
  • Offers smooth onboarding and integration for a seamless transition
  • In-depth analytics and user-friendly UI improve decision-making and efficiency

Cons

Cons

  • No free trial period mentioned to allow potential users to test the app
  • May require some initial setup and customization, which could be time-consuming for new users
  • No detailed pricing information provided up front
  • Requires integration with existing e-commerce platforms, which may present compatibility issues

Launched

Launched

May 26, 2021
Feb 24, 2020

Developer

Developer

Apps:

1

Average Rating:

4.7

Reviews:

236

Apps:

2

Average Rating:

2.5

Reviews:

91

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