Where Knowledge Meets Innovation
Shopify Apps
Ecwid Apps
Bigcommerce Apps
Live Chat & WhatsApp Chatway
"Enhance support with live chat, FAQ, and canned responses for efficiency."
Whatsapp Button
Effortlessly connect with customers via multiple chat platforms on your store.
Live Chat & WhatsApp Chatway
"Enhance support with live chat, FAQ, and canned responses for efficiency."
Whatsapp Button
Effortlessly connect with customers via multiple chat platforms on your store.
Rating
Rating
8.9
7.8
Pricing
Pricing
Features
Features
- Live chat widget
- Canned responses
- Proactive support
- Enhanced customer support
- Customizable chat button
- One-click setup
- Responsive chat widget
- Boost sales conversions
- Multi-chat integration
Pros
Pros
- Enhances support efficiency with live chat, FAQ, and canned responses
- Allows assignment and escalation of chat conversations to support agents
- Mobile apps available for iOS and Android facilitate chat on-the-go
- Provides chat conversation history for context and improved responses
- Easy content and file sharing for enriched customer support
- Helps in driving leads and sales with personalized recommendations, and offers
- Enables real-time feedback collection for instant improvements
- Customizable chat widget to match website branding
- Integration capabilities with platforms like Facebook Messenger
- Positive user reviews highlight functionality and responsiveness
- Supports multiple chat platforms including WhatsApp, Facebook Messenger, Telegram, and Instagram
- Customizable chat button and placement to fit store layout
- Responsive widget that functions smoothly on any device
- Simple installation and setup with no coding required
- Potential to boost sales, attract leads, and enhance customer support
- One-click integration makes adding chat buttons easy
- Streamlines contact process which can improve response times and strengthen customer relationships
- Versatile tool providing convenient communication channels
Cons
Cons
- No detailed user reviews are provided indicating challenges or limitations
- Potential over-reliance on chat features might overshadow other support channels
- May require managing multiple chat channels, which could complicate customer support
- Dependence on third-party chat platforms for communication
- Customization options might not fit all store needs or aesthetic preferences
- Performance could vary depending on platform updates or changes
- Customers might feel overwhelmed by too many chat options
Launched
Launched
Apr 06, 2025
Apr 06, 2025
Developer
Developer
Apps:
1
Average Rating:5
Reviews:214
Apps:
46
Average Rating:4.2
Reviews:299
