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Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Neowauk -Survey, Quiz & Email logo

Neowauk -Survey, Quiz & Email

Engage customers with interactive pop-ups for feedback, promotions, and conversions.

Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Neowauk -Survey, Quiz & Email logo

Neowauk -Survey, Quiz & Email

Engage customers with interactive pop-ups for feedback, promotions, and conversions.

Rating

Rating

227 Reviews
9
67 Reviews
7.3

Pricing

Pricing

  • $9 / Month
  • Free Plan Available
Add to Site More info
  • $8.95 / Month
  • Free Plan Available
Add to Site More info

Features

Features

  • Live chat widget
  • Canned responses
  • Proactive support
  • Customizable templates
  • Conversion rate optimization
  • Interactive pop-ups
  • Abandoned cart reduction
  • Product recommendation
  • Gamification pop-ups
  • Feedback collection
  • Intuitive editor
  • Campaign reporting
  • Lead capture pop-ups

Screenshots

Screenshots

Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot
+ 3 more
Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot
Neowauk -Survey, Quiz & Email screenshot Neowauk -Survey, Quiz & Email screenshot Neowauk -Survey, Quiz & Email screenshot Neowauk -Survey, Quiz & Email screenshot

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Pros

Pros

  • Enhances support efficiency with live chat, FAQ, and canned responses
  • Allows assignment and escalation of chat conversations to support agents
  • Mobile apps available for iOS and Android facilitate chat on-the-go
  • Provides chat conversation history for context and improved responses
  • Easy content and file sharing for enriched customer support
  • Helps in driving leads and sales with personalized recommendations, and offers
  • Enables real-time feedback collection for instant improvements
  • Customizable chat widget to match website branding
  • Integration capabilities with platforms like Facebook Messenger
  • Positive user reviews highlight functionality and responsiveness
  • Engages customers with interactive pop-ups for feedback, promotions, and conversions
  • Offers a variety of popups including email, surveys, product recommendations, and gamifications
  • A powerful set of features to engage customers in multiple ways
  • Offers configuration options to control customer interaction with pop-ups
  • Provides growth-oriented reports to assess campaign performance
  • Includes a wide variety of templates and an intuitive WYSIWYG editor for customization

Cons

Cons

  • No detailed user reviews are provided indicating challenges or limitations
  • Potential over-reliance on chat features might overshadow other support channels
  • User reported a bug with accessing the Neowauk website
  • Encountered an ERROR 500, indicating potential reliability issues

Categories

Categories

Launched

Launched

May 31, 2025
May 31, 2025

Developer

Developer

Built by Poptin LTD

Apps:

1

Average Rating:

5

Reviews:

227

Built by Neowauk

Apps:

1

Average Rating:

4.2

Reviews:

67

Make Your Choice

Make Your Choice

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