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Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Formilla Live Chat logo

Formilla Live Chat

"Engage visitors instantly using Formilla's real-time live chat solution."

Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Formilla Live Chat logo

Formilla Live Chat

"Engage visitors instantly using Formilla's real-time live chat solution."

Rating

Rating

200 Reviews
8.2
177 Reviews
7.2

Pricing

Pricing

  • $9 / Month
  • Free Plan Available
Try for Free More info
  • $9.99 / Month
  • Free Plan Available
Try for Free More info

Features

Features

  • Live chat widget
  • Canned responses
  • Proactive support
  • Real-time visitor tracking
  • Instant installation
  • Boost customer engagement
  • Mobile chat support
  • Automatic message sending

Screenshots

Screenshots

Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot
+ 3 more
Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot
Formilla Live Chat screenshot Formilla Live Chat screenshot Formilla Live Chat screenshot Formilla Live Chat screenshot
+ 1 more
Formilla Live Chat screenshot

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Pros

Pros

  • Enhances support efficiency with live chat, FAQ, and canned responses
  • Allows assignment and escalation of chat conversations to support agents
  • Mobile apps available for iOS and Android facilitate chat on-the-go
  • Provides chat conversation history for context and improved responses
  • Easy content and file sharing for enriched customer support
  • Helps in driving leads and sales with personalized recommendations, and offers
  • Enables real-time feedback collection for instant improvements
  • Customizable chat widget to match website branding
  • Integration capabilities with platforms like Facebook Messenger
  • Positive user reviews highlight functionality and responsiveness
  • Installs instantly, allowing for immediate use and engagement with visitors
  • Provides real-time visitor tracking features, helping to know who is on the website and their actions
  • Available on iPhone and Android, enabling mobile chat support and receiving push notifications
  • Automatic chat messaging features to encourage visitor interaction and improve sales opportunities
  • Enhances customer support and engagement, which can lead to increased customer loyalty

Cons

Cons

  • No detailed user reviews are provided indicating challenges or limitations
  • Potential over-reliance on chat features might overshadow other support channels
  • Real-time visitor tracking might raise privacy concerns among some users
  • Initial setup might be straightforward, but customizing or managing the app could require a learning curve
  • Mobile push notifications may lead to information overload if not managed properly
  • Automatic messages might be perceived as intrusive by some visitors if not configured properly

Categories

Categories

Launched

Launched

Feb 22, 2025
Feb 22, 2025

Developer

Developer

Built by Poptin LTD

Apps:

1

Average Rating:

5

Reviews:

200

Built by Formilla.com

Apps:

1

Average Rating:

4.4

Reviews:

177

Make Your Choice

Make Your Choice

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