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Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Chat logo

Chat

Connect effortlessly across WhatsApp, Messenger, and Telegram for seamless support.

Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Chat logo

Chat

Connect effortlessly across WhatsApp, Messenger, and Telegram for seamless support.

Rating

Rating

242 Reviews
5.2
34 Reviews
4.6

Pricing

Pricing

  • $9 / Month
  • Free Plan Available
Add to Site More info
  • $2.23 / Month
  • Free Plan Available
Add to Site More info

Features

Features

  • Live chat widget
  • Canned responses
  • Proactive support
  • Customizable design
  • Real-time chat
  • Cross-platform messaging

Screenshots

Screenshots

Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot
+ 3 more
Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot
Chat screenshot Chat screenshot Chat screenshot Chat screenshot
+ 1 more
Chat screenshot

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Pros

Pros

  • Enhances support efficiency with live chat, FAQ, and canned responses
  • Allows assignment and escalation of chat conversations to support agents
  • Mobile apps available for iOS and Android facilitate chat on-the-go
  • Provides chat conversation history for context and improved responses
  • Easy content and file sharing for enriched customer support
  • Helps in driving leads and sales with personalized recommendations, and offers
  • Enables real-time feedback collection for instant improvements
  • Customizable chat widget to match website branding
  • Integration capabilities with platforms like Facebook Messenger
  • Positive user reviews highlight functionality and responsiveness
  • Integrates with multiple popular messaging platforms: WhatsApp, Facebook Messenger, and Telegram
  • Ability to customize chat appearance to fit website design, enhancing user experience
  • Allows for personalized welcome messages and avatars, fostering trust with site visitors
  • Real-time message delivery and responses improve customer engagement and support efficiency
  • Chat visibility and frequency can be tailored to different visitor types (new, returning, etc)
  • Responsive design supporting text in any language, ensuring accessibility across devices
  • Comprehensive support resources available via POWR Help Center, including live chat and 24/7 email support

Cons

Cons

  • No detailed user reviews are provided indicating challenges or limitations
  • Potential over-reliance on chat features might overshadow other support channels
  • Potential dependency on multiple platforms may increase complexity in managing chats
  • Customization options might require a learning curve for users unfamiliar with design adjustments
  • Real-time engagement necessitates constant availability for response management
  • No mention of integration capabilities with CRM or customer data management systems

Categories

Categories

Launched

Launched

Sep 03, 2025
Sep 03, 2025

Developer

Developer

Built by Poptin LTD

Apps:

1

Average Rating:

5

Reviews:

242

Built by POWR

Apps:

32

Average Rating:

3.6

Reviews:

17,594

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Make Your Choice

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