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Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Chat: GPT based conversations logo

Chat: GPT based conversations

Harness AI for personalized, dynamic customer interactions on your website.

Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Chat: GPT based conversations logo

Chat: GPT based conversations

Harness AI for personalized, dynamic customer interactions on your website.

Rating

Rating

241 Reviews
5.7
32 Reviews
5.9

Pricing

Pricing

  • $9 / Month
  • Free Plan Available
Add to Site More info
  • $19.2-$192 / Month
Add to Site More info

Features

Features

  • Live chat widget
  • Canned responses
  • Proactive support
  • Ai-powered interactions
  • Personalized chat experience
  • Contextual question answering

Screenshots

Screenshots

Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot
+ 3 more
Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot
Chat: GPT based conversations screenshot Chat: GPT based conversations screenshot Chat: GPT based conversations screenshot Chat: GPT based conversations screenshot
+ 1 more
Chat: GPT based conversations screenshot

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Pros

Pros

  • Enhances support efficiency with live chat, FAQ, and canned responses
  • Allows assignment and escalation of chat conversations to support agents
  • Mobile apps available for iOS and Android facilitate chat on-the-go
  • Provides chat conversation history for context and improved responses
  • Easy content and file sharing for enriched customer support
  • Helps in driving leads and sales with personalized recommendations, and offers
  • Enables real-time feedback collection for instant improvements
  • Customizable chat widget to match website branding
  • Integration capabilities with platforms like Facebook Messenger
  • Positive user reviews highlight functionality and responsiveness
  • Enables dynamic, intelligent conversations with AI technology on websites
  • Allows for personalized chat experiences using member data
  • Provides seamless and consistent brand experience by presenting AI with business profile
  • Offers more accurate and relevant responses by answering questions with context
  • Focuses on inclusive language and positive, future-oriented phrasing

Cons

Cons

  • No detailed user reviews are provided indicating challenges or limitations
  • Potential over-reliance on chat features might overshadow other support channels
  • Users may encounter technical issues, such as paid features not being accessible
  • There might be a lack of features despite a potentially high cost
  • Dependence on AI for customer interactions may limit personalization elements
  • Potential reliance on handover to human support if AI interactions are insufficient

Categories

Categories

Launched

Launched

Aug 25, 2025
Aug 25, 2025

Developer

Developer

Built by Poptin LTD

Apps:

1

Average Rating:

5

Reviews:

241

Built by Certified Code

Apps:

123

Average Rating:

1.7

Reviews:

1,208

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Make Your Choice

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