Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Whatsy: WhatsApp Chat & Share

Improve customer service & sales with WhatsApp live chat

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

Whatsy: WhatsApp Chat & Share

Improve customer service & sales with WhatsApp live chat

Rating

Rating

168 Reviews
5.5
135 Reviews
8.1

Pricing

Pricing

  • $15-$45 / Month
  • 14 Days Free Trial

Features

Features

  • Automated reminders
  • Order updates
  • Bulk campaigns
  • Double confirmation
  • Shared team inbox
  • Green tick
  • Chat widget
  • Auto-replies
  • Whatsapp chat
  • Whatsapp share
  • Auto welcome message
  • Multiple chat agents
  • Proactive messages

Screenshots

Screenshots

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Pros

Pros

  • Automated WhatsApp reminders for abandoned carts with a checkout link
  • CoD double confirmation flow on WhatsApp to reduce RTOs
  • Automated WhatsApp confirmations for order placement, shipment, and cancellation
  • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
  • Auto-replies configuration for answering customer FAQs on WhatsApp
  • Bulk WhatsApp campaigns for product announcements and discounts
  • Shared team inbox for better management of incoming customer chats
  • Option to obtain a WhatsApp Green Tick for improved credibility
  • Improves customer service and sales by facilitating direct communication
  • Easy to install and use, no coding skills required
  • Supports multiple free chat agents, enhancing customer support capabilities
  • Features auto welcome messages or proactive messages to engage customers promptly
  • Allows visitors to quickly share information via WhatsApp
  • Taps into the widespread popularity and user base of WhatsApp

Cons

Cons

  • Issues with prolonged billing even after service migration
  • Poor customer support as indicated by users
  • Complex platform not easy to use
  • Lack of options for retargeting abandoned carts or sending order notifications
  • Potential for being a waste of money and time as expressed by some users
  • Limited to users who have WhatsApp, potentially excluding some customers
  • Dependence on WhatsApp's uptime and functionality; any issues with WhatsApp impact this app
  • Lacks integration with other messaging platforms, restricting multichannel support

Launched

Launched

Jul 13, 2021
Mar 22, 2021

Developer

Developer

Apps:

2

Average Rating:

4.2

Reviews:

454

Apps:

7

Average Rating:

4.6

Reviews:

9,190

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