Compare Hulk Product Options vs Hulk NPS Post Purchase Survey

Name: Hulk NPS Post Purchase Survey
Brand: Shopify

Hulk Product Options

Simplify customization with option sets, and apply in batches.

Hulk NPS Post Purchase Survey

Effortlessly gather product insights and feedback with ease.

Hulk Product Options

Simplify customization with option sets, and apply in batches.

Hulk NPS Post Purchase Survey

Effortlessly gather product insights and feedback with ease.

Rating

1,111 Reviews

9.1

67 Reviews

9.1

Pricing

Install App More info

Features

Bulk apply options
Image upload customization
Product customization sets
Filter, customize, bundle
Compatible express checkout

Exit surveys
Analytics dashboard
Custom surveys creation
Net promoter score measurement
Checkout and product surveys
Embed in thank you page
Conditional logic surveys

Screenshots

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Hulk NPS Post Purchase Survey screenshot

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Pros

Versatile tool for product filtering, customization, and bundling
Allows customers to upload images for customized products
Bulk application of custom options to numerous products
Compatible with Shopify 'Buy Now' and Shop Pay express checkout buttons
Import/export options for ease of use
Highly rated customer service with multiple positive reviews
User-friendly interface with innovative features
Video onboarding and detailed walkthroughs provided
Extensive customer support with quick and effective issue resolution
Multiple customization options available such as text boxes, swatches, tick boxes

Effortless creation of custom surveys including checkout surveys, product surveys, and exit surveys
Helps in measuring net promoter score and gaining insights into customer experiences
Designed to improve customer satisfaction and loyalty
One-click installation for ease of use
Quickly gather valuable insights in under 30 seconds
Post purchase survey can be embedded into the Thank You page to boost response rates
Comprehensive analytics dashboard for prompt action on feedback
Supports dynamic surveys with the Conditional Logic feature

Cons

Some essential features like basic logic are locked behind a higher subscription tier ($20/month)
The app does not support automatic discounts from Shopify
Initial setup might require understanding complex options which may not be intuitive for all users

Limited customization options for survey templates
May require a steep learning curve for first-time users
Potential for low response rates if not effectively embedded
Could be less effective for small businesses with fewer customers
Dependence on customer willingness to provide feedback

Launched

Feb 28, 2018

Aug 28, 2019

Developer

Built by Shopify

Apps:

14196

Average Rating:

2.2

Reviews:

712,351

Built by Shopify

Apps:

14196

Average Rating:

2.2

Reviews:

712,351

Make Your Choice

Install App More info View alternatives

Compare Hulk Product Options vs Hulk NPS Post Purchase Survey

Hulk Product Options

Hulk NPS Post Purchase Survey

Hulk Product Options