Helpful Product Reviews vs Trustpilot: Best Review Apps

Name: Trustpilot Reviews
Brand: Shopify

Helpful Product Reviews App

Product Reviews SEO digital media marketing suite with Q&A

Trustpilot Reviews

Turn real customer reviews into traffic, sales, and loyalty.

Helpful Product Reviews App

Product Reviews SEO digital media marketing suite with Q&A

Trustpilot Reviews

Turn real customer reviews into traffic, sales, and loyalty.

Rating

172 Reviews

152 Reviews

4.3

Pricing

Install App More info

Features

Multilingual support
Chatgpt integration
Collects reviews automatically
Personalized review requests
Discounts for photo/video reviews
Import/export reviews
Display widgets
Seo and social media engagement
Customizable review displays
Review interaction tools

Google seller ratings
Automated review invitations
Drag-and-drop widgets

Screenshots

+ 7 more

+ 2 more

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Pros

Automatically collects reviews with personalised review requests after purchase
Integrates AI through ChatGPT to build loyalty and save time
Provides discounts for customers who share photos and video reviews
Enables review collection for past orders and imports reviews from other platforms like Aliexpress and Amazon
Beautiful display widgets to showcase reviews
Engages visitors at critical conversion points
Enhances visibility via Google search and social channels
Supports 30+ languages and operates autonomously
36+ custom layout widget options for displaying reviews
Marketing tools such as Q&A with reviews, cross-selling, and upselling features
Facilitates repeat sales through review replies and discount offers
Great customer support known for being responsive and helpful
Seamless migration of reviews between platforms (eg, ECWID to Shopify)

Helps expand brand's reach by building an online presence where shoppers research purchases
Attracts new customers by showcasing reviews across site and marketing materials
Increases customer retention and maximizes lifetime value by discovering trends in customer reviews
Automates collection of service and product reviews with review invitations
Features drag-and-drop review widgets to add social proof at key conversion points
Can potentially increase CTR on Google Ads with reviews that count towards Google Seller Ratings

Cons

No information about pricing plans or tiers provided
No mention of integration with other e-commerce platforms apart from Shopify and ECWID
Reliance on Google Merchant Center for visibility might be limiting for some users
Potential dependency on customer engagement to fully utilize discount incentives

Customers have reported issues with legitimate reviews being removed
Significantly high pricing ($259/month) is prohibitive for small businesses
Removal of the free widget that displayed review scores
Many users find the additional features not useful or worth the cost
Reports of fake/non-genuine reviews not being thoroughly investigated
Technical issues with app functionality and lack of responsive customer support
Unauthorized addition of badges to websites and poor customer service

Launched

Sep 25, 2018

Jul 13, 2021

Developer

Built by Shopify

Apps:

21078

Average Rating:

2.4

Reviews:

807,804

Built by Shopify

Apps:

21078

Average Rating:

2.4

Reviews:

807,804

Make Your Choice

Install App More info View alternatives

Helpful Product Reviews vs Trustpilot: Best Review Apps

Helpful Product Reviews App

Trustpilot Reviews

Helpful Product Reviews App