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Grapevine Post Purchase Survey logo

Grapevine Post Purchase Survey

Unlimited post-purchase and customer satisfaction surveys

Hulk NPS Post Purchase Survey logo

Hulk NPS Post Purchase Survey

Effortlessly gather product insights and feedback with ease.

Grapevine Post Purchase Survey logo

Grapevine Post Purchase Survey

Unlimited post-purchase and customer satisfaction surveys

Hulk NPS Post Purchase Survey logo

Hulk NPS Post Purchase Survey

Effortlessly gather product insights and feedback with ease.

Rating

Rating

180 Reviews
9.2
100 Reviews
7.7

Pricing

Pricing

  • $25 / Month
  • 14 Days Free Trial
Try for Free More info
  • $25-$199 / Month
  • Free Plan Available
  • 1 Days Free Trial
Try for Free More info

Features

Features

  • Unlimited surveys
  • Post-purchase surveys
  • Customizable surveys
  • Intuitive ui
  • Zero-party data
  • Marketing optimization
  • Customer satisfaction
  • Multiple survey types
  • Multi-question surveys
  • Flexible publishing
  • Exit surveys
  • Analytics dashboard
  • Custom surveys creation
  • Net promoter score measurement
  • Checkout and product surveys
  • Embed in thank you page
  • Conditional logic surveys

Screenshots

Screenshots

Grapevine Post Purchase Survey screenshot Grapevine Post Purchase Survey screenshot Grapevine Post Purchase Survey screenshot Grapevine Post Purchase Survey screenshot
+ 4 more
Grapevine Post Purchase Survey screenshot Grapevine Post Purchase Survey screenshot Grapevine Post Purchase Survey screenshot Grapevine Post Purchase Survey screenshot
Hulk NPS Post Purchase Survey screenshot Hulk NPS Post Purchase Survey screenshot Hulk NPS Post Purchase Survey screenshot Hulk NPS Post Purchase Survey screenshot
+ 7 more
Hulk NPS Post Purchase Survey screenshot Hulk NPS Post Purchase Survey screenshot Hulk NPS Post Purchase Survey screenshot Hulk NPS Post Purchase Survey screenshot Hulk NPS Post Purchase Survey screenshot Hulk NPS Post Purchase Survey screenshot Hulk NPS Post Purchase Survey screenshot

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Pros

Pros

  • Unlimited surveys and responses: Allows for comprehensive data collection without restrictions.
  • Multi-question customer surveys: Provides valuable insights for data-driven marketing and operational decisions.
  • Flexible publishing options: Enables surveys at each customer journey stage, optimizing feedback collection timing.
  • Accurate zero-party customer data: Collects first-hand customer data, enhancing marketing potential.
  • Marketing spend optimization: Pinpoints best-performing marketing channels for efficient budget allocation.
  • Multiple survey types: Offers fixed response, freeform text, or Net Promoter Score (NPS) options.
  • Simple set-up: Intuitive UI and supportive setup team make it easy to deploy.
  • Customizable surveys: Fully customizable surveys with no Grapevine branding, providing a seamless user experience.
  • Effortless creation of custom surveys including checkout surveys, product surveys, and exit surveys
  • Helps in measuring net promoter score and gaining insights into customer experiences
  • Designed to improve customer satisfaction and loyalty
  • One-click installation for ease of use
  • Quickly gather valuable insights in under 30 seconds
  • Post purchase survey can be embedded into the Thank You page to boost response rates
  • Comprehensive analytics dashboard for prompt action on feedback
  • Supports dynamic surveys with the Conditional Logic feature

Cons

Cons

  • Potential complexity with multi-question surveys: May overwhelm some users or respondents.
  • Dependence on customer participation: Efficient data collection relies heavily on customer willingness to complete surveys.
  • No indication of advanced analytics: May lack sophisticated data analysis tools beyond basic survey results.
  • Possible integration issues: No information on compatibility with other systems or platforms.
  • Limited customization options for survey templates
  • May require a steep learning curve for first-time users
  • Potential for low response rates if not effectively embedded
  • Could be less effective for small businesses with fewer customers
  • Dependence on customer willingness to provide feedback

Categories

Categories

Launched

Launched

Aug 16, 2017
Aug 28, 2019

Developer

Developer

Built by Union Works Apps

Apps:

6

Average Rating:

4.8

Reviews:

498

Built by HulkApps.com

Apps:

11

Average Rating:

4.7

Reviews:

5,678

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