Compare Fastr: SMS & Email Marketing vs Retainful Email Marketing, SMS

Name: Retainful Email Marketing, SMS
Brand: Shopify

Fastr: SMS & Email Marketing

Send abandoned cart recovery SMS, Emails & Push notifications

Retainful Email Marketing, SMS

Automate abandoned cart recovery, thank you, winback emails

Fastr: SMS & Email Marketing

Send abandoned cart recovery SMS, Emails & Push notifications

Retainful Email Marketing, SMS

Automate abandoned cart recovery, thank you, winback emails

Rating

55 Reviews

6.9

20 Reviews

9.1

Pricing

Install App More info

Features

Simple setup
Multi-channel reminders
Automated sms reminders
Email marketing
Web push notifications
Abandonment protection
Browse abandonment push
Re-engagement tools
Sms bump nudges
Checkout boost
Template-based flows

Abandoned cart recovery
Drag and drop editor
Email campaigns
Referral campaigns
Next order coupons

Screenshots

+ 1 more

Retainful Email Marketing, SMS screenshot

+ 1 more

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Pros

Easy setup and intuitive interface, making it accessible even for non-technical users
Comprehensive multi-channel cart recovery strategy including SMS, email, and push notifications
Highly effective in recovering lost sales, with significant boosts in open and response rates for SMS
Exceptional customer support praised for being prompt, helpful, and personalized (specifically mentioning team members like Patrick and David)
Offers automated SMS cart reminders, reducing manual work and increasing efficiency
Simple to configure and start using with helpful templates and flows
Proactive support, ensuring smooth operation and tackling issues before they arise

Automates abandoned cart recovery, thank you, and win-back emails
Helps increase sales and save time with automated email marketing campaigns
Facilitates the creation of referral programs, turning customers into brand advocates
Offers a drag-and-drop email editor for easy creation of email campaigns
Drives repeat purchases through next order coupons
Provides a comprehensive solution for email marketing, including welcome emails
Enables acquisition of new customers through word-of-mouth referral campaigns

Cons

Some users reported unauthorized charges and hidden fees, leading to accusations of being scammed
Issues with billing transparency and unexpected fees, which have been blamed on Shopify API problems
Negative reviews highlight non-responsive or inconsistent customer support in resolving billing disputes
Trust issues due to the discrepancies between the app's advertised features and actual billing practices

May require a learning curve for new users to fully utilize all features
Effectiveness of email campaigns can vary depending on the quality of customer email lists
Users may encounter challenges integrating with existing e-commerce platforms
Performance and results can be heavily dependent on the email content and design strategy

Launched

Aug 12, 2020

Apr 07, 2020

Developer

Built by Shopify

Apps:

14196

Average Rating:

2.2

Reviews:

712,351

Built by Shopify

Apps:

14196

Average Rating:

2.2

Reviews:

712,351

Make Your Choice

Install App More info View alternatives

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Compare Fastr: SMS & Email Marketing vs Retainful Email Marketing, SMS

Fastr: SMS & Email Marketing

Retainful Email Marketing, SMS

Fastr: SMS & Email Marketing