ExchangeIt Returns & Exchange

Boost customer retention with easy returns, refunds & exchange

EcoReturns Returns & Exchanges

Automate Returns, Exchanges, Credits & Lower refunds with AI

ExchangeIt Returns & Exchange

Boost customer retention with easy returns, refunds & exchange

EcoReturns Returns & Exchanges

Automate Returns, Exchanges, Credits & Lower refunds with AI

Rating

Rating

99 Reviews
9.2
133 Reviews
9.2

Pricing

Pricing

  • $9.99-$19.99 / Month
  • 5 Days Free Trial
  • $19-$89 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Return management portal
  • Seamless returns processing
  • Efficient exchanges handling
  • Refunds management
  • Inventory restocking
  • Order management optimization
  • Cancellation handling
  • Integrated with shopify
  • Aftership order compatibility
  • Flexible inventory locations
  • Streamlined exchange creation
  • Auto-calculation of refunds
  • Customer detail autocompletion
  • Customizable shipping modifications
  • Fraud prevention
  • Api integrations
  • Shipping labels
  • Automate returns
  • Automation rules
  • Post-purchase experience
  • Store credits
  • Exchange automation
  • Refund reduction
  • Configurable portal
  • Return policies
  • Branded notifications
  • Rma automation
  • Pickups automation
  • Inbuilt discounted labels
  • Ai growth tools
  • Chatgpt chatbot

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Pros

Pros

  • Seamlessly process returns and exchanges from Shopify Admin
  • Works with orders fulfilled by Aftership
  • Efficiently handle cancellation and refund requests
  • Streamline order and inventory management
  • Simplify the return form process
  • Manage returns and refunds directly within Shopify Admin for streamlined operations
  • Flexible inventory restock by choosing products and selecting inventory locations
  • Create exchange orders directly within your orders page, simplifying the fulfillment process
  • Flexible refund options: auto-calculate or customize refunds from returned items
  • Autocomplete customer details and modify shipping as needed for seamless returns
  • AI-powered management reduces refunds and frauds
  • Highly configurable return portal, policies, and automation rules
  • Easy migration from other return solutions like Loop Returns, Aftership, Return prime, Postco, and Sorted
  • Automates RMA, shipping labels, and pickups to reduce TAT
  • Inbuilt discounted labels/shipping or option to connect your own shipping provider
  • AI-based tools to prevent returns and improve profitability
  • Integrations with various platforms like shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc
  • ChatGPT powered chatbot for enhanced customer experience
  • Positive user feedback on pricing, support, and features
  • Good customer support as evidenced by user reviews

Cons

Cons

  • Limited to Shopify Admin, may not be suitable for non-Shopify platforms
  • Dependent on Aftership for order fulfillment, which may not be preferable for all users
  • Potential learning curve for new users in integrating and utilizing all features efficiently
  • Customer support response times can vary
  • Limited user reviews available to fully gauge overall user satisfaction
  • Potential complexity in initial setup due to extensive configurability
  • Dependence on AI and integrations might pose challenges for less tech-savvy users

Launched

Launched

Sep 27, 2015
Aug 11, 2021

Developer

Developer

Apps:

2

Average Rating:

4.9

Reviews:

164

Apps:

3

Average Rating:

3.3

Reviews:

134

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