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Pros
Pros
Smooth shipping process
Supports automatic, individual, and batch processing for label creation
Automatic transmission of tracking IDs to customers
Creation of customs documents, delivery notes, invoices, correction invoices, daily logs, picking lists, and packing lists
Desktop app for barcode scanning and automatic printing available
Automatic status change of Shopify orders
Handles all national and international DHL and Post products
Rule-based and automatic Shipping-Label creation
Positive user feedback on efficiency improvements
Highly praised for quick and helpful customer support
Saves time by allowing bulk creation of labels and delivery notes
Finely control shipping rates with advanced yet simple conditional logic
Hide, show, add to, or subtract from a shipping rate based on a wide variety of variables and conditions including postal codes, SKU, tags, etc
Advanced features like Service Codes, Product Groups, Package Settings, Custom Titles, Combined Rates, % of Product Price, Per Pound, Per Item, etc
Highly rated customer support available via email and phone
Reliable real-time carrier rates
Control over shipping rate titles and how to combine rates
Ability to restrict some products from shipping to certain areas
Detailed settings for each product group
Flexible and easy to express conditional logic with many variables and conditions
Cons
Cons
Design options for automatic invoices could be more extensive
Not possible to control DHL parcel pickups directly through the app
Periodic issues with generating labels
Significant negative feedback on customer support responsiveness
Some users experience server errors and technical problems
Concerns about the cost of the app
Issues with label printing not being resolved promptly
Reports of lack of telephone support and unresponsive customer support
Complexity: Setting up detailed conditional shipping rules might be overwhelming for new users
Dependency: High reliance on customer support as seen from the reviews, which might indicate a steep learning curve
Potential for issues: Despite not facing frequent problems, users did report needing support occasionally to resolve issues