Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

S Loyalty: Rewards & Referrals

Reward customers, build loyalty and grow referral sales.

Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

S Loyalty: Rewards & Referrals

Reward customers, build loyalty and grow referral sales.

Rating

Rating

195 Reviews
7.4
778 Reviews
8.2

Pricing

Pricing

  • $50-$250 / Month
  • Free Plan Available
  • $19.99-$199.99 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Quick installation
  • Embed testimonials
  • Segmented satisfaction tracking
  • Product-based satisfaction analysis
  • Time-specific feedback
  • Order-frequency insights
  • Geographic feedback analysis
  • Trend discovery
  • Increased survey responses
  • Free shipping
  • Birthday rewards
  • Reward customers
  • Data export
  • Thank you messages
  • Build loyalty
  • Welcome bonuses
  • Referral sales
  • Personalized bonuses
  • Points campaigns
  • Customer exclusion
  • Order fulfillment points
  • Pay with points
  • Holiday bonuses
  • Special points events
  • Purchase history tracking
  • Scheduled expirations

Screenshots

Screenshots

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Pros

Pros

  • Quick installation process taking only 30 seconds
  • Increased survey response rates due to smart follow-ups
  • Ability to embed testimonials and reviews for better visibility
  • Offers detailed insights into customer satisfaction based on various factors like product ordered and purchase date
  • Helps discover trends in customer opinions
  • Helps build customer loyalty and grow store sales
  • Offers rewards, personalized bonuses, and points-based campaigns
  • Engages customers with personalized rewards and custom campaigns
  • Handles customer exclusions and reward point details automatically
  • Allows for “Pay with Points”, “Free Shipping”, or percentage and fixed amount rewards
  • Provides holiday bonuses, birthday rewards, special points events, and extra point campaigns
  • Includes personalized features like “Welcome” and “Birthday” bonuses and “Thank You” messages
  • Tracks customer purchasing and point redemption history, with data export options
  • Automation features for scheduling expiration dates for unused reward points or discount codes

Cons

Cons

  • Limited to Net Promoter Score (NPS) surveys, may not offer other types of customer feedback options
  • Some potential users might find the features too basic or not sufficiently customizable for their needs

Launched

Launched

Aug 30, 2016
Nov 08, 2012

Developer

Developer

Apps:

1

Average Rating:

4.5

Reviews:

195

Apps:

1

Average Rating:

4.6

Reviews:

778

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