Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

Referral Candy & Affiliate

Run customer referral programs for clients who love your brand

Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

Referral Candy & Affiliate

Run customer referral programs for clients who love your brand

Rating

Rating

195 Reviews
7.4
2,140 Reviews
8.9

Pricing

Pricing

  • $50-$250 / Month
  • Free Plan Available
  • $24000-$299 / Month
  • 14 Days Free Trial

Features

Features

  • Quick installation
  • Embed testimonials
  • Segmented satisfaction tracking
  • Product-based satisfaction analysis
  • Time-specific feedback
  • Order-frequency insights
  • Geographic feedback analysis
  • Trend discovery
  • Increased survey responses
  • Customer referral programs
  • Affiliate marketing
  • Post-purchase engagement
  • Customizable branding
  • Reward automation
  • Multi-industry applicability
  • Easy program setup
  • Integrated platform compatibility

Screenshots

Screenshots

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Pros

Pros

  • Quick installation process taking only 30 seconds
  • Increased survey response rates due to smart follow-ups
  • Ability to embed testimonials and reviews for better visibility
  • Offers detailed insights into customer satisfaction based on various factors like product ordered and purchase date
  • Helps discover trends in customer opinions
  • Helps attract customers, increase sales, and grow businesses using referral and affiliate marketing
  • Works across various industries like fashion, nutrition, electronics, home, pet, and more
  • Quick setup time, with the ability to get first sales within 30 minutes
  • Offers post-purchase popups, emails, and pages to enroll customers in the referral program
  • Automates customer rewards with options for cash and coupons for both one-off and subscription sales
  • Allows customization of referral programs with brand elements like logos, images, and colors
  • Integrates with multiple platforms like Klaviyo, ReCharge, Skio, Awtomic, Bold, Loop, Appstle, Stay, and Seal
  • Excellent customer support praised for quick response time, technical quality, and solution insight
  • User-friendly with the provision of helpful customer support and rapid problem resolution

Cons

Cons

  • Limited to Net Promoter Score (NPS) surveys, may not offer other types of customer feedback options
  • Some potential users might find the features too basic or not sufficiently customizable for their needs
  • Some users are still in the process of evaluating the full functionality of the app
  • No negative reviews or highlighted cons were noted in the provided reviews

Launched

Launched

Aug 30, 2016
Sep 27, 2010

Developer

Developer

Apps:

1

Average Rating:

4.5

Reviews:

195

Apps:

1

Average Rating:

4.9

Reviews:

2,140

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