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Customer.guru Net Promoter NPS logo

Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

Decile ‑ Customer Analytics logo

Decile ‑ Customer Analytics

Customer Data & Analytics Built by and for Marketers

Customer.guru Net Promoter NPS logo

Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

Decile ‑ Customer Analytics logo

Decile ‑ Customer Analytics

Customer Data & Analytics Built by and for Marketers

Rating

Rating

195 Reviews
7.4
24 Reviews
9.1

Pricing

Pricing

  • $50-$250 / Month
  • Free Plan Available
Try for Free More info
  • $1500-$900 / Month
  • 7 Days Free Trial
Try for Free More info

Features

Features

  • Quick installation
  • Embed testimonials
  • Segmented satisfaction tracking
  • Product-based satisfaction analysis
  • Time-specific feedback
  • Order-frequency insights
  • Geographic feedback analysis
  • Trend discovery
  • Increased survey responses
  • Customer segmentation
  • Product analytics
  • Customer cohorts
  • Sequential purchase reports
  • Demographic traits
  • Psychographic traits
  • Predictive ltv
  • Lifecycle segments
  • Sync marketing platforms

Screenshots

Screenshots

Customer.guru Net Promoter NPS screenshot Customer.guru Net Promoter NPS screenshot Customer.guru Net Promoter NPS screenshot Customer.guru Net Promoter NPS screenshot
Decile ‑ Customer Analytics screenshot Decile ‑ Customer Analytics screenshot Decile ‑ Customer Analytics screenshot Decile ‑ Customer Analytics screenshot
+ 1 more
Decile ‑ Customer Analytics screenshot

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Pros

Pros

  • Quick installation process taking only 30 seconds
  • Increased survey response rates due to smart follow-ups
  • Ability to embed testimonials and reviews for better visibility
  • Offers detailed insights into customer satisfaction based on various factors like product ordered and purchase date
  • Helps discover trends in customer opinions
  • Comprehensive use of first-party data combined with hundreds of enrichment attributes
  • Helps identify high-value customer personas and the products that resonate with them
  • Improves retention by providing a deeper understanding of the customer lifecycle
  • Offers various analytics features like customer cohorts, product analytics, and sequential purchase reports
  • Builds personas based on extensive demographic and psychographic traits
  • Allows segmentation and comparison to identify high-value customers
  • Includes predictive models to elevate marketing efforts with predictive LTV and lifecycle segments
  • Syncs data to key marketing platforms including Klaviyo, Attentive, and Meta
  • Highly rated for its customer support, particularly the support team members like Roman and Oliver
  • Easy-to-use and easy-to-integrate, providing valuable insights quickly

Cons

Cons

  • Limited to Net Promoter Score (NPS) surveys, may not offer other types of customer feedback options
  • Some potential users might find the features too basic or not sufficiently customizable for their needs

Categories

Categories

Launched

Launched

Aug 30, 2016
Sep 17, 2020

Developer

Developer

Built by Customer.guru

Apps:

1

Average Rating:

4.5

Reviews:

195

Built by Decile

Apps:

1

Average Rating:

5

Reviews:

24

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