Corner FAQ Page & Help Center

FAQ Page, FAQ Accordions, Product FAQ, Helpdesk/Support Corner

AMP: FAQ Page & Help Center HQ

Help center: Faq page & Faq tabs to cut down on support email.

Corner FAQ Page & Help Center

FAQ Page, FAQ Accordions, Product FAQ, Helpdesk/Support Corner

AMP: FAQ Page & Help Center HQ

Help center: Faq page & Faq tabs to cut down on support email.

Rating

Rating

143 Reviews
8
30 Reviews
8.2

Pricing

Pricing

  • $5.99-$11.99 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $19.99 / Month
  • 7 Days Free Trial

Features

Features

  • Easy setup
  • Translation support
  • Fully customizable
  • Drag & drop
  • Rich text editor
  • Product-specific faqs
  • Organize by category
  • Help widget
  • Migration support
  • User experience
  • Seamless integration
  • Customer feedback
  • Insta-search answers
  • Powerful editor
  • Customizable faq

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Pros

Pros

  • Easy to install with no liquid code editing needed
  • Rich text editor with HTML and Markdown support for creating FAQ articles
  • Drag & Drop re-ordering of FAQ articles
  • Fully customizable FAQ page to match branding with icon packs and themes
  • Supports translation with auto-translation into 20 languages and multilingual FAQ content management
  • Ability to organize FAQs into categories like Shipping, Returns, Product related FAQs
  • Assign FAQs to be shown in specific product pages as an accordion
  • Unique help widget with built-in contact options for WhatsApp/Email
  • Free migration service for existing FAQs from old apps
  • Designed to provide a great user experience for customers
  • Immediate answers: Users can get answers instantly from the FAQ page, reducing the need for support emails
  • Insta-search: Quickly finds answers as the user types their question, improving user experience
  • Valuable feedback: Collects customer feedback through simple emojis, providing insights into customer satisfaction
  • Powerful editor: Makes writing help articles and FAQ pages easy and efficient
  • Customizable: Allows customization to match the FAQ page with the store and brand
  • Seamless integration: Helps manage the help center from a familiar dashboard, enhancing ease of use

Cons

Cons

  • Limited information on advanced customization options
  • Potential dependency on app developers for significant customization or troubleshooting
  • No mention of integration with other customer support tools or CRMs
  • The app may have a learning curve for users who are not familiar with rich text editors or HTML/Markdown
  • Lack of detailed information about the pricing model and potential hidden costs
  • Potential for Incomplete Answers: FAQs may not cover every specific query, leading to some unresolved issues
  • Time-consuming Setup: Initial setup and content creation may require a significant time investment
  • Dependence on User Engagement: Effectiveness depends on users’ willingness to search for answers before contacting support
  • Maintenance Required: Regular updates and improvements to the FAQ content may be necessary to maintain its effectiveness

Categories

Categories

Launched

Launched

Jan 13, 2021
Apr 29, 2019

Developer

Developer

Apps:

2

Average Rating:

4.9

Reviews:

512

Apps:

4

Average Rating:

4.9

Reviews:

851

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