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CK: WhatsApp Chat & Abandoned

Automated Abandoned cart recovery. WhatsApp Chat widget.

WhatsApp Chat & Abandoned Cart

#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk

CK: WhatsApp Chat & Abandoned

Automated Abandoned cart recovery. WhatsApp Chat widget.

WhatsApp Chat & Abandoned Cart

#1 Whatsapp Business API- Abandoned Cart, Broadcast & Helpdesk

Overview

Overview

What is CK: WhatsApp Chat & Abandoned?

CK WhatsApp Chat & Abandoned Cart is a Shopify app focused on improving customer communication and reducing cart abandonment through WhatsApp. It includes live chat, automated reminders, and order notifications.

Key Strengths:

  • Live chat support via WhatsApp
  • Automated cart recovery reminders
  • Customizable chat widgets for better UX

What is WhatsApp Chat & Abandoned Cart?

WhatsApp Chat & Abandoned Cart is a Shopify app that leverages WhatsApp messaging to engage customers who abandon their carts. It automates reminders and offers personalized incentives to encourage completion of purchases.

Key Strengths:

  • Direct WhatsApp integration for real-time engagement
  • Customizable automated reminders
  • Supports discounts and urgency triggers

Rating

Rating

229 Reviews
8.8
171 Reviews
8.9

Pricing

Pricing

  • $9.99-$29 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • Free App
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Automated cart recovery
  • Whatsapp chat widget
  • Order notifications
  • Cod confirmation
  • Shipping confirmation
  • Customizable chat button
  • One-click setup
  • Automated order confirmation
  • Shipping alerts
  • Cod verification
  • Collect reviews
  • Loox reviews integration
  • Multiple agent support
  • Out of hours support
  • Order crm integration
  • Abandoned cart recovery
  • Product recommendations
  • Helpdesk inbox
  • Spin the wheel
  • Exit popups
  • Broadcast campaigns
  • Upselling/cross-selling
  • Customer data collection
  • Whatsapp shop
  • Automated query support
  • Cash-on-delivery conversion

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Pros

Pros

  • Automatically sends abandoned cart recovery messages through WhatsApp, increasing conversion rates.
  • Automated order confirmation, shipping alerts, and COD verification to enhance customer trust.
  • WhatsApp chat widget allows customers to get instant answers and make purchases.
  • Easy customization and one-click setup for the WhatsApp chat and share button.
  • Integrates seamlessly with review collection platforms like Loox and Judge.me.
  • Supports multiple agents, out-of-hours support, and offers an order CRM for WhatsApp chat.
  • Highly praised customer support that is fast and efficient.
  • Boosts sales through abandoned cart recovery
  • Increases WhatsApp subscribers
  • Effective upselling/cross-selling
  • Helps convert cash on delivery to prepaid orders
  • Allows for running chatbot campaigns to collect customer data, recommend products, and create a WhatsApp shop
  • Omnichannel support inbox to engage customers and automate 70% of queries
  • Easy-to-use dashboard with a lot of segmentations available
  • Prompt and reliable technical support
  • Comprehensive management tools for WhatsApp campaigns
  • Direct connectivity with Shopify provides easy access to customer base and products
  • Significant increase in sales with a high return on investment
  • Supports building WhatsApp subscribers via 'Spin The Wheel' & 'Exit Popups'
  • Supports collection of product reviews on WhatsApp and uploading to various review platforms
  • Can drive 15X RoI through abandoned cart recovery campaigns

Cons

Cons

  • Some users may find the initial configuration complex without assistance.
  • Limited feedback on potential limitations or areas for improvement due to overwhelmingly positive reviews.

Launched

Launched

Jun 24, 2020
Oct 06, 2019

Developer

Developer

Apps:

5

Average Rating:

3

Reviews:

246

Apps:

1

Average Rating:

4.9

Reviews:

171

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