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Captain Shipping Protection logo

Captain Shipping Protection

Shipping insurance widget | Shipping protection

ShipAid ‑ Order Protection logo

ShipAid ‑ Order Protection

Upsell Shipping Insurance Alternative & Convert Extra Revenue

Captain Shipping Protection logo

Captain Shipping Protection

Shipping insurance widget | Shipping protection

ShipAid ‑ Order Protection logo

ShipAid ‑ Order Protection

Upsell Shipping Insurance Alternative & Convert Extra Revenue

Rating

Rating

368 Reviews
9.1
25 Reviews
9.1

Pricing

Pricing

  • $11 / Month
  • 14 Days Free Trial
Try for Free More info
  • Free App
  • Free Plan Available
Try for Free More info

Features

Features

  • Build shipping protection
  • Keep premium collections
  • Customize claims policy
  • Upsell digital products
  • Order protection
  • Upsell cart checkout
  • Seamless switch
  • Offset shipment costs
  • Increase conversion rate
  • User-friendly design
  • Shipping guarantee
  • Custom guarantee fee
  • Profit retention
  • Quick issue resolution
  • Enhanced customer support
  • Seamless claims integration
  • Branded resolution portal
  • Custom shipping notifications
  • Streamlined communication
  • Charge premiums at checkout
  • Supports all cart types
  • 24hr custom installation

Screenshots

Screenshots

Captain Shipping Protection screenshot Captain Shipping Protection screenshot Captain Shipping Protection screenshot Captain Shipping Protection screenshot
ShipAid ‑ Order Protection screenshot ShipAid ‑ Order Protection screenshot ShipAid ‑ Order Protection screenshot ShipAid ‑ Order Protection screenshot

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Pros

Pros

  • Allows businesses to create their own shipping protection program
  • Businesses keep 100% of the shipping protection premium collections
  • Potential to increase order profits
  • Customizable claims policy
  • Ability to upsell digital products and order protection
  • Supports upsell cart checkout including subscriptions
  • Seamless switch from other similar apps
  • Offsets the cost of lost and damaged shipments with digital product upsells
  • User-friendly and does not add any code to the store theme
  • Provides 24/7 support
  • Highly rated customer service
  • Upsell opportunity: Allows merchants to charge a guarantee fee and retain the profits, offering an additional revenue stream
  • Customer assurance: Provides customers with confidence and peace of mind against lost, stolen, damaged, or late packages without the need for traditional insurance companies
  • Streamlined integration: Seamlessly integrates into the existing setup with support for all cart types and custom installation included within 24 hours
  • Enhanced post-purchase experience: Improves customer satisfaction with quick solutions to delivery issues and exceptional customer support
  • Branded Customer Resolution & Tracking Portal: Offers a professional, branded experience for filing issues and tracking shipments
  • Custom Shipping Notifications: Reduces order anxiety by providing tailored shipping notifications and tracking updates
  • Ease of use: Simplifies the process of managing delivery issues with options to reship, refund, or deny claims with just a click

Cons

Cons

  • The app is not an insurance company and does not underwrite plans, which might limit the scope of protection
  • May require adjustments to the template (as noted in a user review)
  • Dependency on the app for resolution: Merchants must rely on the app to manage and resolve shipping claims, which could be a bottleneck if the app faces any technical issues
  • Potential for customer pushback: Some customers may view the additional guarantee fee as an unnecessary cost
  • Learning curve: Merchants might need time to fully understand and utilize all the features effectively, despite the custom installation support
  • Management overhead: Merchants have to decide on and manage claim resolutions, which can add to their operational workload

Categories

Categories

Launched

Launched

Aug 03, 2022
Aug 04, 2022

Developer

Developer

Built by Captain Insure

Apps:

1

Average Rating:

4.9

Reviews:

368

Built by ShipAid

Apps:

1

Average Rating:

5

Reviews:

25

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