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Pros
Pros
Allows businesses to create their own shipping protection program
Businesses keep 100% of the shipping protection premium collections
Potential to increase order profits
Customizable claims policy
Ability to upsell digital products and order protection
Supports upsell cart checkout including subscriptions
Seamless switch from other similar apps
Offsets the cost of lost and damaged shipments with digital product upsells
User-friendly and does not add any code to the store theme
Provides 24/7 support
Highly rated customer service
Finely control shipping rates with advanced yet simple conditional logic
Hide, show, add to, or subtract from a shipping rate based on a wide variety of variables and conditions including postal codes, SKU, tags, etc
Advanced features like Service Codes, Product Groups, Package Settings, Custom Titles, Combined Rates, % of Product Price, Per Pound, Per Item, etc
Highly rated customer support available via email and phone
Reliable real-time carrier rates
Control over shipping rate titles and how to combine rates
Ability to restrict some products from shipping to certain areas
Detailed settings for each product group
Flexible and easy to express conditional logic with many variables and conditions
Cons
Cons
The app is not an insurance company and does not underwrite plans, which might limit the scope of protection
May require adjustments to the template (as noted in a user review)
Complexity: Setting up detailed conditional shipping rules might be overwhelming for new users
Dependency: High reliance on customer support as seen from the reviews, which might indicate a steep learning curve
Potential for issues: Despite not facing frequent problems, users did report needing support occasionally to resolve issues