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BIK Instagram, Whatsapp, Email

Create intelligent segments to target customers

Wigzo ‑ Text, WhatsApp, Email

Marketing automation retention tool

BIK Instagram, Whatsapp, Email

Create intelligent segments to target customers

Wigzo ‑ Text, WhatsApp, Email

Marketing automation retention tool

Rating

Rating

94 Reviews
8.4
42 Reviews
8.2

Pricing

Pricing

  • Free App
  • Free Plan Available
  • $1499-$799 / Month
  • Free Plan Available
  • 30 Days Free Trial

Features

Features

  • Abandoned cart recovery
  • Upsell and cross-sell
  • Welcome messages
  • Intelligent segments
  • Conversational messaging
  • Event triggers
  • Higher aov
  • Conversion boosts
  • Custom journeys
  • Growth strategy
  • Personalized campaigns
  • Loyalty programs
  • Drag-and-drop builder
  • Custom segments
  • Real-time segmentation
  • Feedback tools
  • Omnichannel flows
  • Sophisticated automation
  • Re-engagement campaigns
  • Multichannel broadcast

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Pros

Pros

  • Enables 2-way communication on revenue generating flows such as Abandoned cart recovery, upsell, cross-sell, welcome messages, and web store event triggers
  • Helps in increasing Average Order Value (AOV), conversion rates, and purchases
  • Offers a dedicated growth strategy manager to help strategize more than 30 revenue-generating flows
  • Provides marketing campaigns and automations for multiple platforms including Whatsapp, Instagram, Email, and SMS
  • Includes a unified helpdesk to address client queries from all channels in a single dashboard
  • Positive customer reviews highlighting excellent customer support and responsiveness
  • Streamlines workflow by simplifying manual tasks, resulting in higher efficiency
  • Cost-effective platform according to user feedback
  • Highly personalized campaigns tailored to individual customer preferences
  • Dynamic omnichannel flows which improve campaign delivery
  • Sophisticated automation for efficient marketing processes
  • Real-time data utilization for precise customer segmentation
  • Effective re-engagement campaigns aid in customer retention
  • Built-in loyalty programs enhance customer loyalty
  • Valuable feedback tools help improve customer relationships
  • Drag-and-drop builder simplifies automation configurations
  • Ability to broadcast campaigns across various channels
  • Diverse segmentation options including predefined, custom, and RFM segments

Cons

Cons

  • Negative reviews indicating issues with service continuity after the trial period ended
  • Complaints about the responsiveness and helpfulness of customer care after initial engagement
  • High pricing plans that may not be suitable for smaller businesses or startups
  • Instances of miscommunication regarding billing and plan upgrades
  • Might involve a learning curve for new users unfamiliar with marketing automation tools
  • Potentially high dependency on accurate data for optimal performance
  • May require significant initial configuration to align with specific business needs
  • Complex features could be overwhelming for small businesses with less marketing experience

Launched

Launched

May 08, 2023
Jun 13, 2017

Developer

Developer

Apps:

2

Average Rating:

4.8

Reviews:

130

Apps:

1378

Average Rating:

3

Reviews:

41,686

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