BIK Instagram, Whatsapp, Email

Create intelligent segments to target customers

Whatsy: WhatsApp Chat & Share

Improve customer service & sales with WhatsApp live chat

BIK Instagram, Whatsapp, Email

Create intelligent segments to target customers

Whatsy: WhatsApp Chat & Share

Improve customer service & sales with WhatsApp live chat

Rating

Rating

87 Reviews
9.1
135 Reviews
8.1

Pricing

Pricing

  • Free App
  • Free Plan Available

Features

Features

  • Abandoned cart recovery
  • Upsell and cross-sell
  • Welcome messages
  • Intelligent segments
  • Conversational messaging
  • Event triggers
  • Higher aov
  • Conversion boosts
  • Custom journeys
  • Growth strategy
  • Whatsapp chat
  • Whatsapp share
  • Auto welcome message
  • Multiple chat agents
  • Proactive messages

Screenshots

Screenshots

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Pros

Pros

  • Enables 2-way communication on revenue generating flows such as Abandoned cart recovery, upsell, cross-sell, welcome messages, and web store event triggers
  • Helps in increasing Average Order Value (AOV), conversion rates, and purchases
  • Offers a dedicated growth strategy manager to help strategize more than 30 revenue-generating flows
  • Provides marketing campaigns and automations for multiple platforms including Whatsapp, Instagram, Email, and SMS
  • Includes a unified helpdesk to address client queries from all channels in a single dashboard
  • Positive customer reviews highlighting excellent customer support and responsiveness
  • Streamlines workflow by simplifying manual tasks, resulting in higher efficiency
  • Cost-effective platform according to user feedback
  • Improves customer service and sales by facilitating direct communication
  • Easy to install and use, no coding skills required
  • Supports multiple free chat agents, enhancing customer support capabilities
  • Features auto welcome messages or proactive messages to engage customers promptly
  • Allows visitors to quickly share information via WhatsApp
  • Taps into the widespread popularity and user base of WhatsApp

Cons

Cons

  • Negative reviews indicating issues with service continuity after the trial period ended
  • Complaints about the responsiveness and helpfulness of customer care after initial engagement
  • High pricing plans that may not be suitable for smaller businesses or startups
  • Instances of miscommunication regarding billing and plan upgrades
  • Limited to users who have WhatsApp, potentially excluding some customers
  • Dependence on WhatsApp's uptime and functionality; any issues with WhatsApp impact this app
  • Lacks integration with other messaging platforms, restricting multichannel support

Launched

Launched

May 08, 2023
Mar 22, 2021

Developer

Developer

Apps:

2

Average Rating:

4.7

Reviews:

133

Apps:

7

Average Rating:

4.6

Reviews:

9,190

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