Attentive: SMS + MMS Marketing

SMS marketing built to help e-commerce brands increase revenue

Dotdigital Email&SMS Marketing

Create customer experiences that exceed expectations.

Attentive: SMS + MMS Marketing

SMS marketing built to help e-commerce brands increase revenue

Dotdigital Email&SMS Marketing

Create customer experiences that exceed expectations.

Rating

Rating

52 Reviews
6.9
26 Reviews
7.5

Pricing

Pricing

  • Free App
  • Free Plan Available
  • Free App
  • Free Plan Available

Features

Features

  • Customer support
  • Order updates
  • Prewritten templates
  • Two-tap technology
  • Two-way messages
  • Text-to-buy
  • Playbook guidance
  • Sms segmentation
  • Personalized conversations
  • Marketing automation
  • Email marketing
  • Unified data
  • Sms
  • Winstonai

Screenshots

Screenshots

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Pros

Pros

  • Refine your SMS strategy as you scale with playbooks, expert advice, and guidance from an industry-leading team
  • Prewritten campaign templates save time
  • Quickly grow text and email subscriber lists with patented two-tap technology
  • Send personalized two-way messages across customer lifecycle
  • Supports multiple use cases such as limited-time offers, new products, order updates, customer support, and Text-to-Buy via Shop Pay
  • Helps set, track, and deliver program KPIs
  • Utilizes rich identity data points for segmentation and personalization
  • Drives high click-through rates with personalized messages
  • Ensures compliance with in-house TCPA experts and templates
  • Comprehensive customer experience and data platform tailored for Shopify
  • Intuitive drag & drop tools for easily building automated marketing campaigns
  • Seamless data synchronization into Dotdigital for a unified customer view
  • Multiple engagement channels including email, SMS, MMS, and WhatsApp
  • Feature-rich with AI, dynamic content, personalization, and product recommendations
  • Abandoned cart alerts to help recover potential lost sales
  • Unified data syncing creates a single source of truth for all customer data
  • Smart and personalized email marketing capabilities
  • Data-driven lifecycle marketing campaign automation
  • Time-sensitive SMS updates and broadcast marketing capabilities
  • WinstonAI for fast data interpretation and enhanced copywriting

Cons

Cons

  • Promises of white glove service and dedicated team member support are not always fulfilled
  • Customer support can be unreliable with reports of lack of follow-up and training
  • Issues with initial on-boarding and support once signed up
  • Potential complexity for beginners due to the breadth of features
  • Integration issues may arise with certain third-party applications
  • Some advanced features could require a learning curve to master
  • Higher costs associated with premium features and extensive usage
  • Dependence on AI might need careful monitoring to ensure relevance and accuracy

Launched

Launched

Jul 01, 2020
Feb 17, 2020

Developer

Developer

Apps:

1

Average Rating:

4.2

Reviews:

52

Apps:

1

Average Rating:

4.6

Reviews:

26

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