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AfterShip Returns & Exchanges logo

AfterShip Returns & Exchanges

Return Label, Store Credit, Exchange, Return Policy, Refunds

PostCo Returns & Exchanges logo

PostCo Returns & Exchanges

Automate returns from store credit, exchanges to labels & more

AfterShip Returns & Exchanges logo

AfterShip Returns & Exchanges

Return Label, Store Credit, Exchange, Return Policy, Refunds

PostCo Returns & Exchanges logo

PostCo Returns & Exchanges

Automate returns from store credit, exchanges to labels & more

Rating

Rating

2,415 Reviews
9.1
91 Reviews
9.1

Pricing

Pricing

  • $23-$239 / Month
  • Free Plan Available
Try for Free More info
  • $49-$479 / Month
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Flexible refund options
  • Self-service returns
  • Smart return rules
  • Exchange encouragement
  • Automated email updates
  • Automated return processes
  • Seamless return experience
  • Carrier efficiency
  • Branded return pages
  • Regional return routing
  • Automation rule settings
  • Store credit options
  • Automate returns
  • Shipping label automation
  • Revenue retention
  • Offer exchanges
  • Custom portal design
  • Policy rule configurations
  • Personalised return flow
  • Peer-to-peer returns

Screenshots

Screenshots

AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot
+ 7 more
AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot
PostCo Returns & Exchanges screenshot PostCo Returns & Exchanges screenshot PostCo Returns & Exchanges screenshot PostCo Returns & Exchanges screenshot
+ 1 more
PostCo Returns & Exchanges screenshot

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Pros

Pros

  • Seamless returns experience that enhances customer satisfaction
  • Automation rules to save time and reduce manual work
  • Multiple return options including store credit, exchanges, and refunds to recapture revenue
  • Branded returns pages and automated email updates to reduce customer anxiety
  • Efficient management of carriers and warehouses
  • Great customer support with high ratings for responsiveness and helpfulness
  • All-in-one solution for managing returns and exchanges
  • Automates returns, exchanges, and shipping label generation, saving time and reducing operational costs
  • Highly customizable portal design and integration, offering flexibility to meet specific business needs
  • Enhances customer experience by automating updates and simplifying the return process
  • Promotes revenue retention by encouraging exchanges and offering store credit instead of refunds
  • Provides valuable support and customer service, with responsive and helpful staff
  • Enables peer-to-peer returns, adding an additional sales channel
  • Cost-effective by reducing warehousing costs and promoting environmental sustainability
  • Offers smooth onboarding and integration for a seamless transition
  • In-depth analytics and user-friendly UI improve decision-making and efficiency

Cons

Cons

  • Some users reported the app is not perfect and has room for improvement
  • Issues with certain carriers, such as DHL, and lack of flexibility in addressing problems
  • Standard responses from support in some cases which might not fully address unique issues

Categories

Categories

Launched

Launched

Feb 27, 2017
Feb 24, 2020

Developer

Developer

Built by AfterShip

Apps:

10

Average Rating:

4.8

Reviews:

22,983

Built by PostCo

Apps:

2

Average Rating:

2.5

Reviews:

91

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