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AfterShip Returns & Exchanges logo

AfterShip Returns & Exchanges

Return Label, Store Credit, Exchange, Return Policy, Refunds

8returns ‑ Returns portal logo

8returns ‑ Returns portal

Automate returns, exchanges, store credit, labels, and more!

AfterShip Returns & Exchanges logo

AfterShip Returns & Exchanges

Return Label, Store Credit, Exchange, Return Policy, Refunds

8returns ‑ Returns portal logo

8returns ‑ Returns portal

Automate returns, exchanges, store credit, labels, and more!

Rating

Rating

2,415 Reviews
9.1
24 Reviews
9.1

Pricing

Pricing

  • $23-$239 / Month
  • Free Plan Available
Try for Free More info
  • $109-$379 / Month
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Flexible refund options
  • Self-service returns
  • Smart return rules
  • Exchange encouragement
  • Automated email updates
  • Automated return processes
  • Seamless return experience
  • Carrier efficiency
  • Branded return pages
  • Regional return routing
  • Automation rule settings
  • Store credit
  • Self-service platform
  • Customizable portal
  • Qr codes
  • Automate returns
  • Dynamic rules
  • Return labels
  • Exchange options
  • Return monitoring
  • Return analytics

Screenshots

Screenshots

AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot
+ 7 more
AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot AfterShip Returns & Exchanges screenshot
8returns ‑ Returns portal screenshot 8returns ‑ Returns portal screenshot 8returns ‑ Returns portal screenshot 8returns ‑ Returns portal screenshot
+ 1 more
8returns ‑ Returns portal screenshot

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Pros

Pros

  • Seamless returns experience that enhances customer satisfaction
  • Automation rules to save time and reduce manual work
  • Multiple return options including store credit, exchanges, and refunds to recapture revenue
  • Branded returns pages and automated email updates to reduce customer anxiety
  • Efficient management of carriers and warehouses
  • Great customer support with high ratings for responsiveness and helpfulness
  • All-in-one solution for managing returns and exchanges
  • Automates returns and refunds, saving time and money
  • Self-service returns platform enhances customer satisfaction
  • Enables customers to independently register returns
  • Provides a centralized platform to track and monitor returns
  • Customizable returns portal to align with brand identity
  • Supports various options such as exchanges, store credit, and QR code returns
  • Offers dynamic rules for flexible return conditions, accommodating different regions
  • Provides key return analytics for better insights
  • Automated creation of return labels and QR codes simplifies the return process

Cons

Cons

  • Some users reported the app is not perfect and has room for improvement
  • Issues with certain carriers, such as DHL, and lack of flexibility in addressing problems
  • Standard responses from support in some cases which might not fully address unique issues
  • Potential for complexity in setting up dynamic rules for varied return conditions
  • Dependency on the platform for managing returns might reduce direct customer interaction
  • Requires integration with existing systems, which could be challenging for some businesses

Categories

Categories

Launched

Launched

Feb 27, 2017
Oct 18, 2022

Developer

Developer

Built by AfterShip

Apps:

10

Average Rating:

4.8

Reviews:

22,983

Built by 8returns - Returns Platform

Apps:

1

Average Rating:

5

Reviews:

24

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