AfterShip Order Tracking

Proactive tracking that delights customers and reduces WISMO

Postship Order Tracking Upsell

Order Tracker with a Branded Tracking Page for Order Lookup

AfterShip Order Tracking

Proactive tracking that delights customers and reduces WISMO

Postship Order Tracking Upsell

Order Tracker with a Branded Tracking Page for Order Lookup

Rating

Rating

4,784 Reviews
6.6
103 Reviews
7.7

Pricing

Pricing

  • $11-$239 / Month
  • Free Plan Available
  • 7 Days Free Trial

Features

Features

  • Automated notifications
  • Personalized product recommendations
  • Shipment analytics dashboard
  • Branded tracking pages
  • Ai-powered delivery estimates
  • Centralized shipment dashboard
  • Timely sms/email updates
  • Branded tracking page
  • Shipping analytics
  • Intuitive tracking pages
  • Proactive notifications
  • Smart order lookup

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Pros

Pros

  • Provides live shipment updates via a branded order tracking page and automated notifications
  • Centralized shipment dashboard to track shipment status and identify exceptions
  • Built-in analytics to get insights into shipment status and on-time performance
  • AI-powered estimated delivery dates to reassure anxious customers
  • Branded tracking pages with personalized product recommendations to boost sales
  • Timely email and SMS notifications to reduce customer anxiety ​​and WISMO calls
  • High-quality customer support with knowledgeable and responsive team
  • Easy to install and integrate, particularly for Shopify users
  • Highly appreciated customer service, often solving issues quickly
  • Option to remove branding for free, enhancing customization
  • Detailed shipment analytics dashboard for monitoring and analysis
  • Unified dashboard for all shipments, enhancing efficiency of order management
  • Intuitive and beautiful order tracking page for customers to track orders
  • Smart order lookup page to manage & analyze all shipping data in one place
  • Branded order lookup page for customers that increases customer loyalty
  • Powerful shipping analytics
  • 24/7 live chat and email support
  • Better performance than Aftership, Tracktor, and Wonderment in terms of accuracy
  • Supports 1400+ carriers

Cons

Cons

  • App is considered expensive by some users
  • Takes time to learn every detail of the app functionality
  • Poor user experience as per user review
  • Custom email and SMS notifications settings do not persist
  • Support team does not respond promptly; a user waited 7 hours without a reply
  • Order status changing takes a long time and has limited options (only 'out for delivery' and 'delivered')
  • Emails and SMS notifications reportedly do not go through

Launched

Launched

May 08, 2012
Aug 03, 2023

Developer

Developer

Apps:

10

Average Rating:

4.8

Reviews:

22,983

Apps:

3

Average Rating:

4.6

Reviews:

281

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