Taranker.Com Logo
Wishlist Plus by Swym logo

Customer reviews: Wishlist Plus by Swym

Develop by Verified

Reviews (13)

Overall rating
4.9

What Merchants Think

Merchants using "Wishlist Plus by Swym" express high satisfaction, particularly with its robust functionality and exceptional customer support. The app is praised for its powerful features and seamless integration, enabling stores, especially those on BigCommerce, to enhance their wishlist capabilities beyond native offerings. Most merchants emphasize the positive impact of the app on their business operations and customer engagement.

Key Strengths

  • Outstanding customer support and implementation assistance.
  • Powerful Klaviyo integration for enhanced email marketing.
  • Effective customization options for brand and theme alignment.
  • Robust analytics and insight into customer wishlists and engagement.
  • Affordable pricing with feature-rich functionality.

Common Concerns

  • Initial setup may require customization support.
  • Some self-help customization controls can be challenging to navigate.
  • Integration with certain platforms, like BigCommerce, can take several weeks.

Final Thoughts

"Wishlist Plus by Swym" receives strong endorsements from merchants for its significant enhancements over native wishlist functionalities. While some initial setup challenges exist, the app's values—highlighted by its superior customer support and comprehensive features—make it a recommended choice for ecommerce platforms seeking to improve customer engagement and sales through strategic wishlist management.

bco...com

Aug 26, 2024  on Bigcommerce

Outstanding Support - Great apps and even better support. The Klayvio integration is really powerful.

nic...com

Oct 22, 2023  on Bigcommerce

Outstanding implementation support. - When implementing the App we faced a few minor issues. The implementation support was outstanding and far beyond expectation! Any minor concern was properly addressed with very professional communication. The App words as advertised, and we are looking forward to seeing it work in our life environment.

ste...com

Mar 17, 2023  on Bigcommerce

Incredible integration support - Wishlist Plus is a good app. It has good power and is appropriately priced. However, it does require some customization in BigCommerce to get it to match your brand and theme. Some of the customization controls are self-help, but many require the developer to do the changes for you. Fortunately, the integration support is amazing. They understand that their revenue comes from ongoing success of customers so they work really really hard to make sure you are satisfied with the look and feel of the app as your customers use it. It took a few weeks of professional and friendly tweaks to get it the way we want it, but their team is always more than willing to assist. I have confidence they will always stand behind us as we have additional needs or things change with BigCommerce. Highly recommended.

big...com

Jul 20, 2022  on Bigcommerce

Good App, Great Support - We have been using this app for over a year now and it has been working well. Recently we had cause to ask support for some help, and they were very quick and responsive and upgraded something on the app to help with a small issue we were having. Would recommend.

bri...com

Apr 15, 2022  on Bigcommerce

Great Support - Only installed for a week, but already obviously way better than the built in wishlist feature. Support was extremely helpful in getting this set up. Analytics and the ability to see what is in customer's wishlists is very helpful!

dev...com

Nov 26, 2021  on Bigcommerce

Great App and Customer Support - At the beginning I was a bit sceptic about this app, being quiet new to BC it was a bit difficult to customise for our needs. But Swym guys were really helpful, answering back all our questions and even providing with all the info/scripts we needed to create our custom view. Now I am happy with the app and I know that if anything would go wrong, the support is ready to help all the time.

dou...com

Apr 21, 2021  on Bigcommerce

No longer blind...helpful data at our fingertips + email capture - Still fairly new to this app but starting to see its value. Natively Big Commerce provided us very little understanding as to who used our wishlist, and how these prospects converted. Although our site is B2B and the Wishlist feature is not commonly used, it is still a valuable tool for some of our customers. We are learning more about the type of customer who utilizes Wishlist functionality versus obtaining a quote, and we are seeing good results capturing emails for these leads and nurturing them.

mat...com

Sep 16, 2020  on Bigcommerce

Great App - BC's native wishlist functionality is one of the platform's bigger weaknesses. Swym's Wishlist app does a great job at picking up where BC dropped the ball. Wishlist is easy to use, feature rich, reasonably priced, and their customer support has been great to date.

eco...com

Aug 29, 2020  on Bigcommerce

Great customer service - Swym has great customer support! They are available and responsive to our questions, and do their "homework" in order to help us resolve our issues. The feature is a great addition to our website.

kra...net

Jun 05, 2020  on Bigcommerce

Highly recommened - Love this app! It's a great addition to the store and our customers began using it immediately. Has all the features that we need and customer service is very responsive.

adm...com

Dec 26, 2019  on Bigcommerce

Very Helpful Customer Support - We installed the Wishlist app right before the holiday season and saw customers engaging with it right away. We wanted to integrate with our ESP and it needed to be a custom integration, which the Swym Customer Support Team handled for us. They were so responsive and helpful in getting our automated emails set up for our program.

gav....co

Oct 22, 2019  on Bigcommerce

The best customer support I've ever come across - We needed to deploy a wishlist app for our store and Gopinath and the team at Swym went totally above and beyond to make it work seamlessly. Nothing was too much trouble and they deployed and fixed any snags promptly. I can not praise these guys highly enough - they are a perfect example of how software teams should run their customer support. The app works perfectly and I have no hesitation in looking to Swym again for future BigCommerce apps. Well done and keep up the great work.

Scroll to Top