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Customer reviews: Walmart Connector by CedCommerce

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Reviews (43)

Overall rating
4.5

What Merchants Think

Merchants generally express satisfaction with the "Walmart Connector by CedCommerce" app, praising its ability to help integrate their online stores with Walmart Marketplace. The support team is frequently applauded for its responsiveness and effectiveness in resolving queries and integration issues. Some users have experienced considerable growth in their online sales due to the app's capabilities. However, a few users have reported serious issues with the app's functionality and customer service.

Key Strengths

  • Effective integration with Walmart Marketplace and ease of use.
  • Excellent and responsive customer support via live chat and other communication channels.
  • Real-time inventory and pricing synchronization.
  • Ability to manage orders seamlessly between platforms.
  • Bulk upload and update features, including the ability to manage product information specific to Walmart's requirements.

Common Concerns

  • Significant technical issues, including failure to sync products and inventory.
  • Some users reported that customer service was unable to resolve long-standing issues.
  • Complaints about needing excessive support and manual interventions for app functionality.
  • Frustrations with the user interface and usability issues.

Final Thoughts

Overall, the "Walmart Connector by CedCommerce" receives positive feedback for its core functionalities and outstanding customer support. It is a valuable tool for merchants looking to expand to Walmart Marketplace effectively. However, potential users should be aware of technical challenges that have affected a minority of users, impacting their experience. Evaluating the app's performance during a trial period is recommended to ensure it meets specific business needs.

emi...com

Aug 27, 2019  on Bigcommerce

Amazing Customer Service - I have done the live chat many, many, many time for various issues. Sometime 5-6 times a day and never had an issue with resoling the issue I am having. Always more than willing to go in on the back side and fix issues and I can't. Everyone's customer service should be this great!

vac...com

Jan 31, 2019  on Bigcommerce

Business - CEDCommerce is the best company they have done great job for my online business very happy so far

dav...com

Jan 29, 2019  on Bigcommerce

Great Support! - We were looking to expand our product line to new marketplaces. We are very thankful we found CED Commerce. They provided an solution at a reasonable price without having to change our current order management software. The thought of training everyone on a new system would have been a nightmare, but, it was CED Commerce's customer service that sealed the deal. They were always available to answered all our questions. Walked us through the integration and even some of the marketplace applications. Most importantly, revenue continues to grow. If you are looking to expand your online sales with little work and expense, we highly recommend CED Commerce.

ryan snapper

Jul 18, 2018  on Bigcommerce

Pretty good. - So far so good...no complaints

inf...com

Jun 07, 2018  on Bigcommerce

Great Company and App - We love working with CED Commerce! We tell them what we want and they make it happen. Easy company to work with for getting your products on Walmart!

sal...com

May 02, 2018  on Bigcommerce

Awesome App to increase sales! -

mic...com

Mar 13, 2018  on Bigcommerce

EXTENSION PURCHASED FROM THIS COMPANY. WORKS GREAT!!! - This is the second extension I have purchased from CED Commerce (I also have the Jet.com Extension). It works great! I continue to be impressed, not only with the extension itself, but the support behind it. They have a great team that is very knowledgeable and attentive. If I have a problem, it gets resolved quick. That's critical for me. Great extension! Highly recommended!!!Thank You & Good Job CEDCOMMERCE!!!

mik...com

Jan 10, 2018  on Bigcommerce

Amazing App & Awesome Customer service - We have been using this app for a few months now. The app allowed us to quickly start selling on Walmart.com. The app is well priced and orders flow right into our Bigcommerce account. We are able to manage everything within Bigcommerce, making it very easy to update information across multiple platforms. We also utilize their Jet.com app. Between the 2 apps we have seen our web sales grow 300%. If an issue came up, the CedCommerce team worked hard to resolve it in a timely manner and ensure our sales were not disrupted.Thank You CedCommerce Team.

gwe...com

Aug 29, 2017  on Bigcommerce

Exceptional service - CEDCOMMERCE Walmart Marketplace IntegrationThe customer service team is providing us with instant reply and fixing issues on time with good support. The customer service team is friendly and competent and is providing exceptional service.The app is working great and we are sure we will get our products on Walmart in no time.

Romit Kumar Melwani

Aug 22, 2017  on Bigcommerce

Great Service - As I left my previous inventory management company, I was looking for a similar company that can seamlessly carry over the maintenance of my Walmart account. I found that with CEDCommerce. From listing, to updating and orders processing, they have exceeded my expectations. On top of that, they have 24 hour assistance in case something goes wrong. I have already signed up for their Jet app and awaiting all their further apps for Bigcommerce.

bbc...com

Jul 31, 2017  on Bigcommerce

Good Support - Friendly and helpful support agent resolved my issue with haste. Agent: David

tvc...com

May 25, 2017  on Bigcommerce

Fantastic Support, Great People! - The support that we have received both before and after purchasing this app has been some of the best we've ever seen. They have been helpful for us both day and night. I cannot put into words how great they have been to us.We have a rather large store with some complex needs. This presented challenges for their team that most stores would not. They never complained and worked with us to get over each and every hurdle. We are not up and running and very happy with the service!If you are looking for an integration with the Walmart Marketplace, look no further.Thank you again to their team for all the amazing help! I would recommend them to ANYONE.

sal...com

May 25, 2017  on Bigcommerce

Very helpful, Great App - App works great with Walmart.com. Customer service is fast and quick. Very knowledgeable customer support. 24 hr support is great. They also have the best price for this type of connection with Walmart.com. We have been using CEDCOMMERCE for several months now and service has been great. This app has been great managing inventory and prices with Walmart.com.

glo...com

Apr 25, 2017  on Bigcommerce

New Sales Channel - This new integration is working smoothly and driving lots of new sales for our business. Customer support from CEDCommerce is extremely helpful, and almost always available at a moments notice. Good for anyone looking for a low cost way of integrating their inventory with Walmart.com

njm...com

Mar 02, 2017  on Bigcommerce

Great App! - Works like a charm and the support team is always on point!

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