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Customer reviews: Walmart Connector by CedCommerce

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Reviews (43)

Overall rating
4.5

What Merchants Think

Merchants generally express satisfaction with the "Walmart Connector by CedCommerce" app, praising its ability to help integrate their online stores with Walmart Marketplace. The support team is frequently applauded for its responsiveness and effectiveness in resolving queries and integration issues. Some users have experienced considerable growth in their online sales due to the app's capabilities. However, a few users have reported serious issues with the app's functionality and customer service.

Key Strengths

  • Effective integration with Walmart Marketplace and ease of use.
  • Excellent and responsive customer support via live chat and other communication channels.
  • Real-time inventory and pricing synchronization.
  • Ability to manage orders seamlessly between platforms.
  • Bulk upload and update features, including the ability to manage product information specific to Walmart's requirements.

Common Concerns

  • Significant technical issues, including failure to sync products and inventory.
  • Some users reported that customer service was unable to resolve long-standing issues.
  • Complaints about needing excessive support and manual interventions for app functionality.
  • Frustrations with the user interface and usability issues.

Final Thoughts

Overall, the "Walmart Connector by CedCommerce" receives positive feedback for its core functionalities and outstanding customer support. It is a valuable tool for merchants looking to expand to Walmart Marketplace effectively. However, potential users should be aware of technical challenges that have affected a minority of users, impacting their experience. Evaluating the app's performance during a trial period is recommended to ensure it meets specific business needs.

God...com

Aug 31, 2017  on Bigcommerce

Great source of help - App is pretty complicated but tech support is exceptional. Yes, the app is difficult to upload products and update inventory but tech support is always available at one point or another and can assist you with any problem. They also make sure to follow up and help in anyway possible.

chr...com

Apr 26, 2017  on Bigcommerce

Big Help - Good support. Had some early issues and have about 10 products on Walmart at this point. Nice way to overcome the headache of trying to connect to Walmart. Hoping for further improvements but off to a good start.

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