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Customer reviews: Walmart Connector by CedCommerce

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Reviews (43)

Overall rating
4.5

What Merchants Think

Merchants generally express satisfaction with the "Walmart Connector by CedCommerce" app, praising its ability to help integrate their online stores with Walmart Marketplace. The support team is frequently applauded for its responsiveness and effectiveness in resolving queries and integration issues. Some users have experienced considerable growth in their online sales due to the app's capabilities. However, a few users have reported serious issues with the app's functionality and customer service.

Key Strengths

  • Effective integration with Walmart Marketplace and ease of use.
  • Excellent and responsive customer support via live chat and other communication channels.
  • Real-time inventory and pricing synchronization.
  • Ability to manage orders seamlessly between platforms.
  • Bulk upload and update features, including the ability to manage product information specific to Walmart's requirements.

Common Concerns

  • Significant technical issues, including failure to sync products and inventory.
  • Some users reported that customer service was unable to resolve long-standing issues.
  • Complaints about needing excessive support and manual interventions for app functionality.
  • Frustrations with the user interface and usability issues.

Final Thoughts

Overall, the "Walmart Connector by CedCommerce" receives positive feedback for its core functionalities and outstanding customer support. It is a valuable tool for merchants looking to expand to Walmart Marketplace effectively. However, potential users should be aware of technical challenges that have affected a minority of users, impacting their experience. Evaluating the app's performance during a trial period is recommended to ensure it meets specific business needs.

eri...com

Sep 22, 2022  on Bigcommerce

Excellent Product, Service, and Support - I contacted support to assist me with a few configuration settings via the Chat on the page. CedCommerce instantly answered my questions and went above and beyond. I recommend CED Commerce to anyone looking to connect their store to a channel feed, like Walmart, Amazon, etc. They've been a huge help, and everything is working as expected. Thank you!

zac...com

Jul 06, 2021  on Bigcommerce

Great Product & Service - We are very pleased with the product and how we are able to tailor it to our needs. We appreciate the knowledge, guidance and friendliness of the support team, excellent response time.

man....tv

May 20, 2021  on Bigcommerce

Great Support and App - Everything works as it should and when we make a mistake internally, the support team is extremely fast and efficient at solving any issue that might arise due to user error.

whi...com

Mar 19, 2021  on Bigcommerce

CED Customer Service - Customer Service is very helpful

inf...com

Mar 08, 2021  on Bigcommerce

Apps Services and Customer Support - Having an issue accessing walmart admin area after buying one of the plan. technical support was able to help in that regard. Now have accessibility. I'm pleased. Job well done.

ryd...com

Feb 26, 2021  on Bigcommerce

Very helpful !!!! - We have problems all the time with walmart and ced commerce team is always there to help us. Walmart is not user friendly and selling between multiple platforms keep up with inventory is always challenging. Cedcommerce makes this easy for us. Give them a try they will help you be successful. Also the best thing about them is they will communicate with you quickly. Thanks CedCommerce!

kel...com

Feb 17, 2021  on Bigcommerce

Great App. Great Team - We just started using CED app with our BigCommerce Website to connect with Walmart Marketplace. Support from the CedCommerce team has been really terrific. They have made themselves available to us via video and text chat continuously, and helped us with every question and resolved all roadblocks. Once set up, the CED app is working automatically to keep our product inventory in Walmart up-to-date, and orders information is flowing back and forth seamlessly and automatically. Great App. Great Team.

usa...com

Feb 12, 2021  on Bigcommerce

Great Help! - Wonderful to work with. Their team made sure my integration with Wal-Mart went smoothly.

ira...com

Feb 04, 2021  on Bigcommerce

Love these guys - I highly recommend this team.The program works flawlessly, and customer service is always there to help.They have helped my ecommerce business grow by 25% just on walmart.com alone.I am in the process of using them for many more channels...Finally...a great app!!!

pre...com

Feb 02, 2021  on Bigcommerce

All around ease of usage and support - Super satisfied with their Walmart integration service, I have not had any issues whatsoever that could not be resolved immediately. The app works great, I have not had issues with inventory synchronization yet, which means that the app refreshes the inventory levels very frequently. They are very helpful and reply immediately for support over whatsapp and also explain what to do in the future so you can help yourself. Overall, much better experience than the company I am using for my ebay integration.

ste...com

Nov 10, 2020  on Bigcommerce

Technical Assistance via Live Chat - Very helpful resolving an issue

sal...com

Nov 03, 2020  on Bigcommerce

Always there - Everything has a learning curve. These guys are willing to work with you and get things moving. If anything they may do to much for you. It is all appreciated. Bob

blu...com

Sep 28, 2020  on Bigcommerce

BEST CUSTOMER SERVICE EVERRR! - I had to try a few different Walmart integrations before I decided to give this one a shot. I was skeptical because the platform wasn't as intuitive as some others. The best part of this platform is the customer service. Harry in the chat window is always there to help me through any problems that might occur! Most sites you have to wait forever for you get someone to respond. The only time I've noticed a problem was on the weekends. Ill ask a question and it seems that they would refer me to a associate that can handle the problem. That doesn't really happen...so I just ask Harry on the weekdays and he takes care of it! Best customer service ever!!

hel...com

Aug 05, 2020  on Bigcommerce

GREAT CUSTOMER SERVICE - The support is great and very helpful! Immediately help through any issues.

cbl...com

Jul 30, 2020  on Bigcommerce

Amazing app! - I have started using this app recently and have found this one to be the “best”.Excellent functionalities and the most reliable one .Would also like to share some of the advantages the app provides over some of the bulk upload and auto syncing order & qty available .App sends the inventory and price update in near real time and does not wait to create batches, if inventory of one product is updated on BigCommerce it is sent to Walmart immediately.As Walmart official App does not allow separate description of variant products the app solves this problem and allows sellers to set different title and description for variants as Walmart allows different title and description for same product variations.Various special features like Shipping exceptions, promotions and swatch images can easily be implemented to the products using the app.As many sellers do not want all of the BigCommerce product images to list on Walmart.com, the app allows sellers to select which product images to be shown on Walmart and in which order.Other features like share products and products preview helps to promote the Walmart listings on different social media platforms and preview the listings before sending them to Walmart.comProvides the best seo tips .Your inputs and ideas about the app will be recorded and implemented in the app.You will get the technical support staff every time you need help.The customer service from the team is excellent and they reply right away and resolve the issues right away.Thanks for providing the app .Great support and must recommended application !!

chr...com

Apr 28, 2020  on Bigcommerce

Must have App - Easy to use, great customer service!

amy...com

Mar 27, 2020  on Bigcommerce

Amazing app and support - We have been using CED for some time to integrate with Walmart Marketplace. When we need customer support, we are able to reach the team and get our questions or challenges taken care of quickly and efficiently. The Live Chat feature on the site works so great. They are knowledgeable and helpful. In COVID-19 situation they available 24*7. The app has really allowed us to integrate our orders from the Walmart Marketplace into our site making is easier to ship and keep track of these orders. CED then sends all the information back to the Walmart Marketplace for us to complete the order. Highly recommend anyone using this app to integrate to many different applications!

gui...com

Feb 21, 2020  on Bigcommerce

Fantastic!! - Great support, one of the best support I have ever received! Excellent work, and app works amazing.

sho...com

Oct 03, 2019  on Bigcommerce

Best App - After being satisfied with Fruugo Integration by CedCommerce, I tried their Walmart Marketplace Integration app as well and experienced the same level of satisfaction. I am selling on Walmart through my BigCommerce Store with the help of this Walmart Marketplace Integration App. I will always recommend this app, to all who are selling on Walmart.I was new to Walmart Marketplace & the app but their support is marvelous. They never let me face any problem alone and always helped me at every step.Overall, the app functionality is very impressive. The best part of the app is the bulk update & bulk upload. The app also help you for sales by REPRICING feature to be competitive on Walmart marketplace.In terms of the order management, the app is flawless as every order sync seamlessly with the BigCommerce store. The app allows you to set-up your account in the best way possible and gives the option to disable your orders or products syncing if you don't want to manage any from your BigCommerce store.Lastly, their support is amazing. Well done guys. Keep it up!

axi...com

Sep 24, 2019  on Bigcommerce

Awesome Service - These guys are great. Always willing to go the extra mile to make sure things run smoothly

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