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Customer reviews: TrustedSite Certification

Develop by Verified

Reviews (48)

Overall rating
4.5

What Merchants Think

"TrustedSite Certification" is highly regarded by merchants for its ability to enhance consumer trust and credibility, significantly contributing to increased sales and conversions. Users appreciate its ease of installation and the immediate recognition of its logo, often praising it as an essential tool for online retailers.

Key Strengths

  • Boosts consumer confidence and increases conversion rates
  • Easy to install and integrate with online platforms
  • Provides valuable weekly reports and insights
  • Offers free and paid options catering to different business needs
  • Effective customer support and responsive technical assistance
  • Partnered with McAfee for enhanced security assurance

Common Concerns

  • Unsustainable costs for small businesses
  • Occasionally unreliable customer service and technical support
  • Issues with the app not displaying correctly on websites
  • Perceived as too invasive with excessive access requirements

Final Thoughts

"TrustedSite Certification" is widely acclaimed for its impact on consumer trust and sales by merchants but is hampered by cost concerns and occasional customer support issues. Overall, it remains a valuable asset for businesses seeking to boost site credibility and gain customer trust.

rya....nz

Aug 19, 2018  on Bigcommerce

On boarding team are great - Love the app and the on bording team are great. Bit frustrated tha as with many of the applications we are witing for things to belaunched in Big C to take full advantage but i know they are working to make all that happen.

sup....au

Jul 13, 2018  on Bigcommerce

Easy and fast - Really easy to install as everyone says, doesn't take over your SSL but emphasises the fact your site is safe and secure. Who doesn't want that green tick on search engine results?

bab...com

Mar 16, 2018  on Bigcommerce

McAfee Secure badge worth installing - Easy to install the trust badge. Just copy the code and add it to the footer scripts section. Customers fell more secure when they see the badge.

for...com

Sep 04, 2017  on Bigcommerce

Helps our customers feel safe. - This App helps our business gain trust amongst customers. It also runs daily tests of our site for suspicious activity. Very happy with this service.

sal...com

Jul 02, 2017  on Bigcommerce

Nice touch for a startup!! - Nice addition for a startup looks good and builds customer confidence.

ace...com

Nov 09, 2016  on Bigcommerce

Great for Startup Business - This is a great app to help startup business with easy installation and setup. Really appreciate your service!

chr....au

Aug 11, 2016  on Bigcommerce

Great App, moved to paid subscription 4 months ago - Hi,We started on the free trial and noticed quickly when the trust mark was active our conversions increased. Decided 4 months ago to move to the paid subscription as we were chewing through the 500 free visitors very quickly.Chris is our account manager and was very helpful in helping us get the trust marks & Identity theft protection marks installedIn the end its a small investment that gives your website allot more credibility, makes potential customers feel more comfortable purchasing from your store and also gives your customers the free option to be covered by $100,000 worth of identity protection. The identity protection alone makes the paid subscription worthwhile.In closing this is in our opinion is a must have for new and established online stores as it gives potential customers peace of mind, establishes site credibility and the option to be covered by $100,000 of free identity protection is a great value add.Kindest Regards,Chris

Jennifer Dixon

Aug 03, 2016  on Bigcommerce

Awesome :-) - Great and awesome app! Easy to install and when I'm working on my site updating I see it so I know it's working. And the best part is, it's free for up to 500 monthly visitors! Very Happy with this app. Thanks God Bless, :)

xjd...com

Jul 25, 2016  on Bigcommerce

great customer service - Works as advertised, easy to install. If you want something customized and can't do it yourself, just contact them directly. I wanted to add the banners and the testimonial to the footer and product pages and couldn't find how to do it on the BC support blog. I just shot them an email and it was done within a day. Super happy with how everything looks! Thanks Jay!

pma...com

Jul 08, 2016  on Bigcommerce

A Must Have - Very easy set up, took about 5 minutes. Upgraded my account and I have seen an increase in sales, and my customers are protected by Mcafee.

U.S. Custom Tees

Jun 16, 2016  on Bigcommerce

Great App - Great App, and our account manager Chris was very helpful. http://www.uscustomtees.com/cool-graphic-tees/

rei...com

May 17, 2016  on Bigcommerce

Great app - I give McAfee a five star rating very easy to setup

mic....au

May 03, 2016  on Bigcommerce

Great little app - Very easy to install. Looks good on the front end. Didn't blow my store up like some other apps so that's a plus. Thank you for giving us a free option that actually works without cutting the all the important components out. I am very sure that the pro version is even better. Hopefully our budget will let us upgrade soon. Thanks

Mario DellaTorre

Jan 21, 2016  on Bigcommerce

great -

LOVE IT, works great! Thanks!

ham...com

Jan 05, 2016  on Bigcommerce

Trusted name in security -

Great app allowing 500 visits for free.  McAfee is an old and trusted name.  People spend more time and money at my website when the "M-Shield" is visible.  Thank you, McAfee!

her...com

Jan 02, 2016  on Bigcommerce

Best offer -

Hi,

Try it it's great. Best offer from bigcommerce

Regards

dus...com

Dec 11, 2015  on Bigcommerce

Five Stars -

Very easy to setup and offers your customers a piece of mind. We have received great feedback from our customers who make online orders on a regular basis.

den...com

Dec 08, 2015  on Bigcommerce

McAfee Secure -

Shows your visitors that your site is secure. 

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