TrustedSite Certification logo

Customer reviews: TrustedSite Certification

Develop by Verified

Reviews (48)

Overall rating
4.5

What Merchants Think

"TrustedSite Certification" is highly regarded by merchants for its ability to enhance consumer trust and credibility, significantly contributing to increased sales and conversions. Users appreciate its ease of installation and the immediate recognition of its logo, often praising it as an essential tool for online retailers.

Key Strengths

  • Boosts consumer confidence and increases conversion rates
  • Easy to install and integrate with online platforms
  • Provides valuable weekly reports and insights
  • Offers free and paid options catering to different business needs
  • Effective customer support and responsive technical assistance
  • Partnered with McAfee for enhanced security assurance

Common Concerns

  • Unsustainable costs for small businesses
  • Occasionally unreliable customer service and technical support
  • Issues with the app not displaying correctly on websites
  • Perceived as too invasive with excessive access requirements

Final Thoughts

"TrustedSite Certification" is widely acclaimed for its impact on consumer trust and sales by merchants but is hampered by cost concerns and occasional customer support issues. Overall, it remains a valuable asset for businesses seeking to boost site credibility and gain customer trust.

rra...com

May 08, 2020  on Bigcommerce

Unrilable - Unavailable, they are supposed to provide confidence in the consumer, yet they them self are unavailable. All call goes to one extention (Im under the impression of been a one guy operation) never returning calls or emails. Now it advertise their association with Mcafee yet their customer service (looks like out of India) claims not to have any association with TrustedSite. Please do your do diligence. today is May 8th 2020 I just made this calls today. I will have to call my bank and file a claim for been scammed by TrustedSite. This is actually making me laugh. That is how ironic I think it is.

CTP...COM

Jun 06, 2019  on Bigcommerce

Poor service, No Support - Have been paying for this service for a while now and the mark rarely shows up on our site , tried to contact support with NO LUCK after waiting an hour on hold automated prompt says no one available call back later.

stu...com

Jan 13, 2016  on Bigcommerce

doesnt work -

doesnt show up even after you add the code. 

Scroll to Top