TrustedSite Certification logo

Customer reviews: TrustedSite Certification

Develop by Verified

Reviews (48)

Overall rating
4.5

What Merchants Think

"TrustedSite Certification" is highly regarded by merchants for its ability to enhance consumer trust and credibility, significantly contributing to increased sales and conversions. Users appreciate its ease of installation and the immediate recognition of its logo, often praising it as an essential tool for online retailers.

Key Strengths

  • Boosts consumer confidence and increases conversion rates
  • Easy to install and integrate with online platforms
  • Provides valuable weekly reports and insights
  • Offers free and paid options catering to different business needs
  • Effective customer support and responsive technical assistance
  • Partnered with McAfee for enhanced security assurance

Common Concerns

  • Unsustainable costs for small businesses
  • Occasionally unreliable customer service and technical support
  • Issues with the app not displaying correctly on websites
  • Perceived as too invasive with excessive access requirements

Final Thoughts

"TrustedSite Certification" is widely acclaimed for its impact on consumer trust and sales by merchants but is hampered by cost concerns and occasional customer support issues. Overall, it remains a valuable asset for businesses seeking to boost site credibility and gain customer trust.

inf...com

Sep 26, 2024  on Bigcommerce

Great app but... - This had been an excellent app for our site but became unsustainably expensive. We are a small business and cannot afford the spiraling costs associated with all the "add-on" functionality of the Big Commerce platform and it's partners for every function needed to have a successful web cart. We can't afford Trusted Site anymore.

gat...com

May 29, 2020  on Bigcommerce

Out of date App - U.S. Phone - 888-699-8911, I contacted BigCommerce and they had to help with their App.

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