Great Service! - I love working with Danielle at Targetbay! She is always responsive and helpful and does a wonderful job with email marketing for my business. Thanks, Danielle.

Great Customer Service - Great Job! Ron is always looking to improve my business while saving me money. The rewards program will be a great help!

Easy to Work With and Automated! - We have been working with Targetbay for several years now. At first we were doing our own emails and found it very hard to keep up with. As we grew, we opted to do more of a "full service" type agreement. This gave us access to Danielle, who is US based and does all of our email blasts each week. She has been great to work with and is always on top of the schedule. It's been a delight and seems to really generate sales that we would not normally have access to. Definitely highly recommend! We will look forward to the continued service!

Worth the money! - We have been working with this company for around 2 months and have not implemented everything we can yet with them but so far we are loving the experience. The set up was amazing and they did everything for us in a timely manner and explained everything so well in detail which I really appreciated. After set up we immediately received almost 100 brand new reviews which was so exciting. We are consistently receiving good reviews on a regular basis now. I also really appreciated a follow up call from I believe the owner asking us how everything is going. He also gave me new suggestions that we can implement to help us scale as well as suggest a marketing company to work with. We also really appreciate their costs as it is much more affordable then the last platform we used but also offers a lot more. They seem to genuinely care about the growth of your company, go above and beyond for the customer and we are grateful for their hair work and excited to continue our business relationship with them! Thank you!

Easy to Use - We have been with TargetBay for reviews and their email marketing is a seamless integration with helpful insights. TarbetBay is very responsive and helpful and we will continue to work with them.

Not worth the money and unethical business practices - I installed the app and had TargetBay setup the marketing on my store. I was expecting something more robust given the aggressive sales pitch I received. The monthly fee is almost $300 and way too expensive given the amount of weekly work required. Additionally, the owner of the company is in India and is very difficult to work with. I cancelled my account by email, which was acknowledged over 4 months ago, and they continue to charge my account. Beware of this company even though there are several positive reviews. Many of the features offered by targetbay are included with the Pro package in BigCommerce. I have reported the repeated charges as fraud to my credit card company and they continue to charge me the monthly fees. Do your homework before giving them your credit card number. Also, I noticed that the other reviews do not seen to be written by actual customers. I suspect these are fake reviews posted by TargetBay or someone directly affiliated with the company.

Great Service That is Making us Money - We have been working with TargetBay since May 2021 and within 2 weeks we saw our conversions up, abandoned carts going down and our email list growing as well as our site and product reviews. Its all in the analytics, you can track what they do for you. As long as I am making money with TargetBay we will continue to be happy customers.

Seamless Integration - We have used TargetBay for reviews for the past year. The integration was seamless and the product will work in the background once implemented without any issues or problems. I like the ability to not have to babysit an app and work on the things that I need to get done each day and TargetBay fits into that requirement. We are moving along with them into an email marketing campaign and hope to have the same success with that product as we have had with all of the other features that they have delivered so far.

Most things did not work and promised on things they could not deliver - Danielle was wonderful to work with. She was very nice and responsive. Unforutnatley most of the things I was told would be available to me were not. Good example was the customer photo gallery. I was told over and over that this would be available soon. Eventually was given a date of Thursday of the following week. That day came and went and not a single thing from Targetbay. No email or any type of communication. The sales person talks big but Targetbay could not back it up. I would suggest going with other places.

Target Bay - We signed up with Target Bay earlier this year and we are very impressed with their services and overall handling of our account, especially when it comes to Target Bay's customer support management (KJ and team) hand holding us until we are fully onboarded and identifying/recommending ways to improve our campaigns and conversion rates. Of course, we continue to improve our website offeringsas we work with TargetBay and learn from our customer feedback as it is collected and as we learn from executing on our planned campaigns. In addition, we very much look forward to a continued rewarding experience on both sides.

Target Bay - We signed up with Target Bay late in 2020 for product/customer service reviews, email marketing and support. A seamless turnkey conversion from Yotpo was promised. They delivered the goods once the conversion was complete. KJ, our customer service representative held our hand and walked us through the introduction and functionality process of the Target Bay platform. Once we were comfortable, we went live. Our reviews started coming in we found they were more informative and commenting was simple. We are preparing to launch our first email blast offer and KJ has again walked us through the process to make it simple. Being able to speak with a rep. is so much better than trying to do it all with email as some service companies do. There are many services out there and promises made by them to make our e-commerce businesses effortless and more profitable. Many fail but to date, Target Bay has delivered the service as promised.

Great Service Provided - After finding TargetBay, we stopped using Active Campaign and solely use TargetBay for our newsletters. The process is streamline and fun to use. There are a lot of easy to use options that allow you to create your own individual campaign tailored to your specific business needs and products. Customer support is excellent with a fast response time. They follow up with you and make the process smooth and simple. Two thumbs up!

Seemless Intergration, Great Communication & Definitely Worth Using - I was recommended to TargetBay by a reputable company and they have been absolutely essential to the success of our website. The customer help is excellent and they walk you through implementing the applications in a seamless manner. Communication is great. I started with using their review application then added the pop up feature and saw an immediate pick up in conversion. Now we are using them for e-mail ad campaigns. Pon is very knowledgeable in the business and Danielle is an absolute pleasure to work with and a true professional. They set a high bar for anyone competing against them. Thank you for your services!

11 star review - I wanted to write a review just to comment on how outstanding TargetBay customer service is. I actually was given my own assistant KJ to email and even call to help with onboarding. He went above and beyond to accomodate the process and make it seemless and in a really fast time period. Verry professional and attentive I just cant say enough of the service. as for the program i love the review system it has given us ten times more reviews and really helped sales. Definitely recommend!

Targetbay - I have been involved with digital marketing for over 20 years. Targetbay is, hands-down, far superior to Mailchimp. Their on-boarding process is second to none. The options and report functions can help you make real time improvements that equate to increased sales. All of the features of the Targetbay system are only surpassed by their customer support. Don't hesitate just jump onboard with Targetbay, you will be so glad you did.

Target bay needs a 10 star review - Kind and patient to this non -techie lady. Customer service above and beyond.This company understand technology and how to get it to your brand to your customers. you will be happy you used Target Bay!If you are blessed with technical skills--you will love their program.

Highly recommend TargetBay!! - TargetBay is MUCH better than our old email marketing platform-LISTRAK! Pon @ TargetBay was very helpful and even troubleshoot for us on Christmas Eve!! Onboarding was easy, and very hands-off. What an amazing team! TargetBay is able to provide comparable features as overpriced LISTRAK (approx $2500/mo) at a much more reasonable price and no stupid contract. Pon told me TargetBay needs no contract because they offer much more values that customers will remain with them (and they are better than LISTRAK)! When I told LISTRAK in October 2019 that we’re leaving them at the 12th month as mentioned on the contract, LISTRAK got their lawyers involved saying we couldn’t leave until the end of 18th month! F-that! We left anyway in December 2019 because if LISTRAK wants to sue us, I will not only fight it in court, I will also contact as many of their customers as I can personally, and switch them to TargetBay saving them $2000/mo EACH! The only thing I would like TargetBay to improve is adding some small features like “copy” to its email templates. Anyway, overall TargetBay is better than LISTRAK, and I am glad that we made the switch after 1 year with that LISTRAK!

First Class Onboarding Service - Senthil did an excellent job with Targetbay onboarding, as he was very patient, efficient and knowledgeable. The customization of the reviews and the abandoned cart features, blend in well with my site. This process has given me confidence that I can depend on Targetbay's professionalism as I grow and scale up my business. Thanks for your help.

Great Service and Product - TargetBay has done a great job with implementing and transitioning our reviews to their platform. It's easy to use, looks nice on the website and is helping convert customers. They have a ton of additional features and options to help in the review process. Customer service has been great throughout as we had one small hick-up, but they were all over it and easy to get a hold of. Definitely recommend them.

Very happy with this app! - Have been using TargetBay for about 5 months and have been very happy with them! All of the services that I have signed up for have been working very well and while I have had one or two very minor issues their support team has been very responsive and taken care the issues very quickly. Everything works as advertised and the app is easy to adjust/tweak/tune through their dashboard. Switching over to them was the right move for meSince my initial experience with them was so good I have signed up for additional products. If I didn't have a good experience with them I never would have done that.