Don't bother - I used these guys for three months, and had two clicks to their facebook ads. You have to subscribe to Springbot's email marketing in order to subscribe to their Facebook ads service. Lots of friendly cold calls later, I went ahead. In three months the ads they did for us had two clicks. Two. I was charged for an additional month after cancelling, leaving me to pay for six weeks of unwanted service instead of the required four week notice period. Lots of promises, no delivery.

Don't waste your time or money - After a million cold calls I finally said "sure let me try it out." They had me sign the contact and I had to submit my entire email csv file for a new app they were launching with a new dashboard and the works. Well, guess how I found out their system was full of bugs and they essentially had me pay them to be a guinea pig? When Cyber Monday rolled around and my sales were down 50% over the previous year. They eventually admitted that the system was new and may have some bugs in it they were working through (something they never mentioned in the sales process). They decided to refund me and apologized up the ying yang. Collectively using them cost me well over $30K in lost revenue from previous years sales in my estimation. Their all in one system killed me because they were handling all channels which is why YOU NEVER put all your eggs in one basket

So Far So Good! - The Springbot team has been very helpful with taking the time to learn about my business, setting up my account, and teaching me how to use the tools that will meet the needs of my small business. I look forward to seeing how this tool helps my online store grow.

Great Support & Simplified Experience! - So far Springbot has been great with helping me get all of my different marketing channels setup properly. Carrie who is doing my email campaigns has been able to create what I envisioned. Now that the initial phase is complete. My account manager has been able to identify areas I can optimize and she laid out my next steps in an easy to understand way so that I can implement them. Looking forward to growth and more results. Thanks

Works Great! Marcus is the best! - The folks at Springbot are top notch! Marcus did an amazing job of teaching me how to use the tools that Springbot offers. We have used it for about a month now and we have already generated revenue from the e-mails that are sent out to customers. It's easy to see what products are selling and who is buying them. I believe that we will continue to gain customers and retain the current ones that we have. I would recommend Springbot to everyone!

"Does It All" software that actually does! - Where to start? I think it can take a little white to get your head around Springbot and what it has to offer, I'm not normally a fan for tools that claim to do lot's of different stuff, but I'm rapidly becoming a big fan for Springbot! We're not using all it's features but they are now our single resource for managing our customer database, email campaigns and social posting so it's these areas my review comments on.Their people were very patient winning my business and identifying the right tools for it. Nothing was too much trouble during on-boarding and we got proper hand-holding all the way through. The personalised support and account management take Springbot beyond just being a piece of software!What I like about Springbot is that:1) It's great for capturing customer newsletter sign-ups with a store pop-up tool2) Has an abandoned cart tool that enables step by step communication with customers3) Features a full suite of triggered email options for new and retained customers4) And handles email campaigns too!For all these features the software is easy to handle, the emails are flexible to our brand look and only limited really by our own limitations. There's also very detailed segmentation options to manage customer groups.But that's not all, we're also:5) Using Springbot for our social posts6) Creating shopable posts in Instagram7) Featuring product ads to customers in Facebook8) And Springbot also has a whole load of useful reporting, on the campaigns/ activity generated in Springbot and also on product performance, coupon performance etc.This is software for the long haul but we've seen some instant results. In particular we've finally got our act together with email campaigns and the effect on sales of those has been instant. We're also using triggered emails to build customer relationships and also to win back customers who might have forgotten about us.If you're looking for easy to use reliable tools, with a lot of power and data gathering, if you're a fast growing small business that's time and resource stressed, if you need a helping hand with your marketing effort and want to jump start then the people at Springbot are worth having a chat with. AndrewseriouslysillysocksBIgcommerce Innovation Award Winner 2017

Best App Ever! - We researched a lot of apps out their to help with our eCommerce business. Springbot was and still continues to be the best. It integrated so many of our systems and social media and is very user friendly. We could not be happier and it has streamlined our business to make it even more competitive today. We have seen great success with this incredible app. Lastly, the customer service is amazing and so fast. On the rare occasion their is a problem the staff is always quick and willing to go the extra mile to help. There is no turning back for us and marketing control we have harnessed due to Springbot.The Chinchar/Maloney Family