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Customer reviews: SmartrMail Email Marketing Newsletter Pop-up & Automation

Develop by Verified

Reviews (56)

Overall rating
4.8

What Merchants Think

SmartrMail Email Marketing Newsletter Pop-up & Automation is widely praised by merchants for its ease of use, impressive customer support, and cost-effectiveness. Users appreciate the integration features and the automation capabilities that enhance their email marketing efforts. The overall feedback reflects a positive reception, with many merchants reporting increased sales and efficiency after using the app.

Key Strengths

  • Exceptional customer service and support, often mentioned as responsive and helpful.
  • Easy setup and user-friendly interface, making it suitable for users without technical expertise.
  • Effective email automation features, leading to improved email marketing outcomes.
  • Affordable pricing compared to competitors, offering good value for small businesses.
  • High customization capabilities for email templates and automation flows.
  • Seamless integration with eCommerce platforms, simplifying product management.

Common Concerns

  • Limited template selection, with some users desiring more design options.
  • Occasional technical issues, though usually resolved with support assistance.
  • Reports of insufficient functionality for larger businesses with complex needs.
  • Concerns about email builder tool lacking advanced features.

Final Thoughts

Overall, SmartrMail is well-received among small to medium-sized businesses seeking an efficient and cost-effective email marketing tool. While there are some limitations concerning advanced functionalities, the combination of strong customer support, ease of use, and effective automation features makes it a recommended choice for many merchants aiming to boost their email marketing efforts.

inf...com

Nov 06, 2020  on Bigcommerce

Highly Recommended! Updated from 4 to 5 Stars! - I've updated my review from 4 to 5. They just released new Pop Up tool which is really great! I've used Mailchimp, Constantcontact, and SmartrMail, and this app is the best marketing tool!It is a great email tool. I used to use Mailchimp but switch to SmartrMail since it's easy to use. The best parts are "Product Recommendations" and "Abandoned Carts" emails. It would be great if we could change the design of Pop Up emails. Then I would put 5 stars instead of 4, but overall I'm very satisfied. Highly recommended.

jam...com

Sep 28, 2020  on Bigcommerce

So far so brilliant - I needed an app to run my external mail and I have to say i have been very impressed with SmartrMail. They were extremely helpful with set up and any little glitches that I came across. The newsletter are super easy to set up if you want to use their templates, but even if you do you can adjust them to your taste. I would recommend SmartrMail, long may it continue.

ray...com

Sep 04, 2020  on Bigcommerce

A must for any eCommerce store - A great app. HUGE time saver without worrying about expensive and complicate CRM/ERP integrations for automated email campaigns. Very easy to use with the automation section able to handle even sites with 10K+ SKU's.

mel...com

Aug 20, 2020  on Bigcommerce

Easy & Free - I needed an easy and free email service to test how emails would convert to sales of my Dog boutique. SmartrMail really hits that spot. Setting up all the emails is super easy with their templates, and it's free for a small number of emails. I love it so far.

car...com

Aug 12, 2020  on Bigcommerce

Great app - Thanks

rog...com

Jul 25, 2020  on Bigcommerce

SmartrMail - Just started using smarter for marketing products. I found it very easy to use and format. I sold products the first day of the campaign that I had not sold before. I would recommend smartrmail to anyone that does not have a lot of technical expertise in this marketing area.

out...com

Jul 22, 2020  on Bigcommerce

I highly recommend - So easy to use, love all the automation, great price for all they offer.

emy...com

Jul 04, 2020  on Bigcommerce

Brillant! - It's a great app! It is very easy to set up and easy to use, even for beginners.Great support as well. Very happy:)

kwi...com

Apr 09, 2020  on Bigcommerce

Set it and forget it! - I have been using SmartrMail for about 2 years now. It is very easy to use and once you setup your products, it's basically done! Great App!

admin

Feb 22, 2019  on Bigcommerce

RiverTrail Review - Easy to Use! Quick Responses with Troubleshooting! Love having the option to send our email list exclusive coupon codes to boost sales! Affordable!

Patti Fabrick

Dec 01, 2015  on Bigcommerce

Great for busy store owners -

Everyone knows that you "should" spend time personalizing emails to each customer, but as a small venture, we simply do not have the time.  SellOut has done the heavy work here!  Sure, the automated emails are based solely on "hot" products....but we can also create flash sales for slow moving or overstocked merchandise in a couple of minutes!  Super simple email creation and prices are comparable to Mail Chimp/Constant Contact.  If you don't need the fancier features of those programs...SellOut is a perfect replacement. 

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