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Customer reviews: SmartrMail Email Marketing Newsletter Pop-up & Automation

Develop by Verified

Reviews (56)

Overall rating
4.8

What Merchants Think

SmartrMail Email Marketing Newsletter Pop-up & Automation is widely praised by merchants for its ease of use, impressive customer support, and cost-effectiveness. Users appreciate the integration features and the automation capabilities that enhance their email marketing efforts. The overall feedback reflects a positive reception, with many merchants reporting increased sales and efficiency after using the app.

Key Strengths

  • Exceptional customer service and support, often mentioned as responsive and helpful.
  • Easy setup and user-friendly interface, making it suitable for users without technical expertise.
  • Effective email automation features, leading to improved email marketing outcomes.
  • Affordable pricing compared to competitors, offering good value for small businesses.
  • High customization capabilities for email templates and automation flows.
  • Seamless integration with eCommerce platforms, simplifying product management.

Common Concerns

  • Limited template selection, with some users desiring more design options.
  • Occasional technical issues, though usually resolved with support assistance.
  • Reports of insufficient functionality for larger businesses with complex needs.
  • Concerns about email builder tool lacking advanced features.

Final Thoughts

Overall, SmartrMail is well-received among small to medium-sized businesses seeking an efficient and cost-effective email marketing tool. While there are some limitations concerning advanced functionalities, the combination of strong customer support, ease of use, and effective automation features makes it a recommended choice for many merchants aiming to boost their email marketing efforts.

cou....au

Nov 24, 2022  on Bigcommerce

FANTASTIC SERVICE - what a pleasure to use

max....my

Nov 24, 2022  on Bigcommerce

Simple & Easy - A very simple and easy to use EDM service provider. Just one click to install. Apart from that, have many fantastic template.

sal...com

Nov 10, 2022  on Bigcommerce

Best support out there - I have been doing this a LONG time and finding good customers service is hard to come by. I can tell you that these guys do not just offer good customer service the offer the best I think I have ever received. Keep up the good work. I would recommend both this product and company to anyone. Thank you.

eri...com

Sep 30, 2022  on Bigcommerce

Love SmartrMail - Very intuitive and great templates to start from!

ber...com

Sep 20, 2022  on Bigcommerce

Email Marketing - Great email marketing app!!

loo...com

Jul 08, 2022  on Bigcommerce

Super Intuitive and Easy to Use - Was looking for something simple to use to send newsletters to our customers, we stumbled across SmartrMail and boy are we glad we did. So easy to use and intuitive.

tsc...com

Jun 20, 2022  on Bigcommerce

SUPER EMAIL MARKETING APP - AM VERY HAPPY WITH THIS COMPANY, APP WORKS WELL AND OPEN RATE ARE HIGHER THAN OTHER SERVICE I HAD IN THE PAST. RECOMMENDED :)

buy...com

May 17, 2022  on Bigcommerce

Easy to use - Great results! - Super easy to send out email blast to all of our subscribers for sales, announcements, and specials. Good revenue generator with very low cost!

mar...com

Feb 15, 2022  on Bigcommerce

Excellent Help! - There was a bit of trouble getting the app connected with my webpage, but the staff were excellent at helping me! It took a few days of us working back and forth, but in the end a staff personally corrected the coding to make it work, and now it's working great! So they get a five star for their excellent help! The emails I create in the app look professional with a clean layout. I'm happy with my partnership with them.

dom...com

Jul 29, 2021  on Bigcommerce

Easy to Use - Intuitive and easy to set up automations. We like it.

car...com

Jun 09, 2021  on Bigcommerce

Wonderful app works great - This is terriffic, I have only had a few weeks and I am already seeing returns. They have a chat for any questions and are answered quickly. I highly recommend +++

cra...com

May 26, 2021  on Bigcommerce

Excellent Integration and Product - Having worked with a number of email interfaces, SmartrMail is a fantastic add-on for eCommerce stores of any size. Customer service has been excellent, features are robust and integration was very easy.

tog...com

May 20, 2021  on Bigcommerce

Great app - Been loving the ease of creating beautiful marketing and auto-sending.

inf...com

Apr 15, 2021  on Bigcommerce

Simply Put: SmartrMail is Awesome - Look. We've all had to do it. Emailing clients and keeping up with those emails is tough work. Smartr does it, and does it well. Set it and forget it on quite a few tasks! I love it!

mpa...com

Feb 22, 2021  on Bigcommerce

Great Email App and Easy to Use! - This is a simple to use email app. It was easy to setup and use. I wish it had a way to auto resend emails after a few days to people that didn't open or click the original email. Or be able to build another audience base on people that did not open and click. Keep up the good work!

ser...com

Feb 05, 2021  on Bigcommerce

So far so good.. - So far smartrmail is very easy to use. The fact that you can automatically attach products from your website into an email makes sending an email quick and easy!

inf...com

Jan 26, 2021  on Bigcommerce

Amazing app - This app is amazing. The support is just incredible and helpful. Best app for mailings I ever found!

usa...com

Jan 23, 2021  on Bigcommerce

Magic Water Beads - I am so glad I switched from Godaddy to Big Commerce! I have gotten so many accolades from my customers. The checkout procedure is so user-friendly. Equally as impressive was how easily I created the store. Inputting the variables was a breeze. I do not know why I waited so long to switch but I am glad I did.

inf...com

Dec 08, 2020  on Bigcommerce

Very helpful, glad I switched to them - I switched from Mailchimp to SmartrMail due to the Chimps TOS. I am not a tech person, I'm a merchant so when my site needs anything I normally sub it out but I attempted to make the switch and got stuck. I reached out to the team at SmartrMail and they came to the rescue and made it all work with my Theme/template. I am far from being a high dollar customer for them so help like that means a lot to me. So if you are reading this then you must be considering changing your current provider...I would highly recommend you give SmartrMail a serious look.

zzu...com

Nov 25, 2020  on Bigcommerce

Fantastic app - I have been struggling to find time to produce newsletters and promotional emails but this app does it all seamlessly. Newsletters are produced easily and pull through information on products direct from the website. Had a couple of issues getting things set up but support was great and easily sorted. Highly recommended.

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